Visual glitch when trying to look at character abilities

by 561722565
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Visual glitch when trying to look at character abilities

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iphone 7+
OS Version 11.0.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 561722565
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug there is a visual glitch when you try to look through the ability levels of characters under 'certain conditions' ...
Steps: How can we find the bug ourselves? start with a fresh boot of the game. Navigate to characters, then pick a character that has a skill/ability at level 6 of 8, then click on the 'tab' designated for the 8th level of the ability. The first time you try to, there will be a glitched motion, and it won't select. Select the 8th ability again and it works 'as intended'. Video demonstration: http://www.youtube.com/watch?v=0vbya5XSsCM
Connection Type
Please select your region North America
Country United States

start with a fresh boot of the game. Navigate to characters, then pick a character that has a skill/ability at level 6 of 8, then click on the 'tab' designated for the 8th level of the ability. The first time you try to, there will be a glitched motion, and it won't select. Select the 8th ability again and it works as intended.

Video demonstration: http://www.youtube.com/watch?v=0vbya5XSsCM

Message 1 of 3 (298 Views)

Re: Visual glitch when trying to look at character abilities

EA Live QV Team

Hi @561722565 and thank you for the report.

 

We've tested it on 4 different devices and were able to reproduce it on one of them. It appears to be device-specific, so we'll do some more testing around.

Message 2 of 3 (274 Views)

Re: Visual glitch when trying to look at character abilities

★★★ Newbie

there is still a visual glitch if you are paying attention(on my device) but overall the really distracting and annoying part of this issue appears to be solved, thanks Standard smile

Message 3 of 3 (218 Views)