Re: Visual glitch after update

by Acidburn_42
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Original Post

Accepted Solution

Visual glitch after update

★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XS max
OS Version 12.1.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 266-196-436
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug After the latest update the arena rankings page is all jumbled up and on top of each other. After I scroll down a bit it then only shows the odd rankingd
Steps: How can we find the bug ourselves? Use an iPhone
Connection Type Wifi
Please select your region North America
Country USA

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Xs max
OS Version 12.1.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 266-196-436
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug After the latest update the arena rankings page is all jumbled up and on top of each other. After I scroll down a bit it then only shows the odd rankings.
Steps: How can we find the bug ourselves? Use an iPhone XS Max
Connection Type Wifi
Please select your region North America
Country USA

After the latest update the arena rankings page is all jumbled up and on top of each other. After I scroll down a bit it then only shows the odd rankings. This originally occurred when the xs max was first introduced and then was fixed by an update you did, however after this new update it’s doing it again. I tried deleting and reinstalling but still the same thing.

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Accepted Solution

Re: Visual glitch after update

EA Live QV Team

Hi @Acidburn_42 and thank you for reporting this.

 

We've flagged this once more as a bug.

View in thread

Message 4 of 6 (379 Views)

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Re: Visual glitch after update

★★★ Novice
https://youtu.be/gjI7zm5b7Eg

Others on reddit are experiencing the same issues with an iPhone XS Max
Message 2 of 6 (410 Views)

Re: Visual glitch after update

★★★★ Novice

I also have the same problem 

Message 3 of 6 (395 Views)

Re: Visual glitch after update

EA Live QV Team

Hi @Acidburn_42 and thank you for reporting this.

 

We've flagged this once more as a bug.

Message 4 of 6 (380 Views)

Re: Visual glitch after update

★★★ Novice

Thank you, hope it gets fixed soon

Message 5 of 6 (376 Views)

Re: Visual glitch after update

★★★ Newbie

Having an issue with this, not sure how to solve it. 

 

https://www.reddit.com/user/_Gygabyte_/comments/cmhlpe/apex_ultra_glitch/ 

Message 6 of 6 (305 Views)