Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? TENNEY1224
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I believe it was outside one of the vault tunnels
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Killed a downed enemy that caused a visual bug
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Less than 10
When did this happen? (dd.mm.yy hh:mm) 24.11.19
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Screen was completely blocked.
What should be happening instead? I should be able to see what’s going on.
Steps: How can we find the bug ourselves? Not entirely sure how or if it can be recreated.
Killed a downed enemy and experienced a visual bug after.
