Help us improve Answers HQ! Take Survey No, Thanks

Victory registered as Defeat

by babagnish
Reply

Original Post

Victory registered as Defeat

★★★★ Novice

Product: Command & Conquer: Rivals
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung
OS Version 8
What is your Player ID? babagnish
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug A match was fought about 20 minutes ago vs. DoubleAce000 (2nd match in a row), and while the replay shows my victory, it was registered as defeat, causing me to loose -22 points instead of gaining some ...
Steps: How can we find the bug ourselves? I have no idea.
Connection Type Wifi
Please select your region Other
Country Israel

A match was fought about 20 minutes ago vs. DoubleAce000 (2nd match in a row),
and while the replay shows my victory, it was registered as defeat,
causing me to loose -22 points instead of gaining some ...

Message 1 of 30 (2,003 Views)

Re: Victory registered as Defeat

★★★★ Novice

I just lost 17 pts when I won a battle.

Message 2 of 30 (1,976 Views)

Re: Victory registered as Defeat

★★★★ Novice

Same happened earlier. Lost 25 metals

Message 3 of 30 (1,956 Views)

Re: Victory registered as Defeat

★★ Apprentice

So noticed after seeing this all points I been losing are from victories takening points away

Message 4 of 30 (1,946 Views)

Re: Victory registered as Defeat

★★★★ Novice

I've also had this happen just now. 

 

 

Product-- Command & Conquer: Rivals
Platform-- Android 
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7)-- Samsung Galaxy s7
OS Version-- 8.0
What is your Player ID?-- DeciseV #9rzjnvz2 

what type of issue do you have?-- Gameplay
How often does the bug occur?-- Rarely (0% - 9%)
Summarize your bug-- game was played against LazyA at approximately 10:45 to 10:50 PM EST tonight Oct. 16th. 2018. In my battle log it says defeat (-19 medals), even though it's a win and if you watch the replay it clearly shows me holding all the platforms at the end and gives me the victory

19 medals actually were removed from my GDI reputation also.


Steps: How can we find the bug ourselves?-- I have no idea. 
Connection Type-- Wifi
Please select your region-- NA
Country-- USA

 

 

Additional notes-- at the end of the match there was a short pause before the victory screen came up, about 10 seconds after opponents base was destroyed. Unit cooldowns were even still active at that point. That doesn't usually happen in most matches

Message 5 of 30 (1,938 Views)

Re: Victory registered as Defeat

★★ Apprentice

Been happening all weekend for me

Message 6 of 30 (1,924 Views)

Re: Victory registered as Defeat

[ Edited ]
★★★★ Novice

its now happened multiple times after the first incident, its nearly to the point every 2nd or 3rd win reduces medals, heres a few screenshots to show victory screen but reducing medals anyway, this dropped my gdi rank to rock bottom on platinum btw

 

edit: the one screenshot even shows me getting a victory at base line (lowest point of) platinum 3, and it subtracts "-0"

 

whatever negative zero is

Message 7 of 30 (1,908 Views)

Re: Victory registered as Defeat

[ Edited ]
EA Live QV Team

Hi all and thank you for your reports.

 

We flagged this for further investigation now.

 

Going forward, can you all please post your Player/Persona ID (found in Settings -> About) and a timestamp as well as your opponents player name? That is helping us a lot to investigate, so thank you upfront!

Message 8 of 30 (1,898 Views)

Re: Victory registered as Defeat

★★★★ Novice

PlayerId: CaptUnderPants

Timestamp of Issue: 5minutes prior to post

Message 9 of 30 (1,888 Views)

Re: Victory registered as Defeat

EA Live QV Team

Hi @phil_litchfield,

 

Thank you for the report and details. Was that the match against "frost" by any chance?

Message 10 of 30 (1,876 Views)

command-and-conquer-rivals-promo-1

Find your User ID

Your Command & Conquer: Rivals User ID helps us solve your issues in the game.

Learn how to find it

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help