Vault shows 0 cards in CnC rivals

[jimmyhalve]

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy S9plus
OS Version Android pie
What is your Player ID? Jimmyhalve
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug All my cards in the vault just disappeared. I did not open the vault.
Steps: How can we find the bug ourselves? I dont know
Connection Type Mobile
Please select your region Asia
Country India

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How can I get my 130 cards?

[WarBorg2000 · Accepted solution]

apperently after hard closing the game the restarting everything is back 

[xrmiao4]

You just leveled up, didn't you

[WarBorg2000]

same problem here, had like 160 or something and they just disappeared

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with - Pixel 3
OS Version Android pie
What is your Player ID? warborg85
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug All my cards in the vault just disappeared. I did not open the vault.
Steps: How can we find the bug ourselves? I dont know
Connection WiFi
Please select your region Europe
Country Romania

[WarBorg2000 · Accepted solution]

apperently after hard closing the game the restarting everything is back 

[jimmyhalve]

Nope I was looking at my Alliance shares and when I came back all was lost. It is back now after a restart next day.