Vault problem [ Edited ]

[msurprise23]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7
OS Version 11.0.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 166778594
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Bought 2 vault this month and I’ve been charged 3
Steps: How can we find the bug ourselves? I don’t know you’re the pro
Connection Type Mobile
Please select your region North America
Country Canada
‌So is it possible to to be refund or been compensate thanks

[CG_Kozispoon]

Hiya!

For purchasing issues, please contact EA Help. This can be accessed by tapping 'Help' via the Settings menu in game.