VR: Double Vision and Incorrect Rendering on HMDs with Non-Parallel Displays

[AndrewUK1990]

Product: Star Wars: Squadrons
Platform:Steam-PC
Please specify your platform model. PC
What is your gamertag/PSN ID/EA Account name? AndrewUK1990
Are you playing in VR? Yes
Which VR Platform are you using? Steam VR
Which part of the game is the issue happening in? Other
Please explain 'Other' All scenarios in vr
What were you doing when the bug occurred? Step by Step detail is helpful. All instances in VR
Where did this issue occur? Please include menu name or in game location. All instances in VR
When did this happen? (dd.mm.yy hh:mm) 04.10.20 19:00
How often does the bug occur? Every time (100%)
How severe is your issue? Can play, but it's highly frustrating
What happens when the bug occurs? When attempting to use a Pimax headset which has non-parallel displays both eyes are rendered with incorrect projections. This results in double vision. Pimax has been working with developers to fix the problem. It may be related to how a game handles some eye rotation matrices from SteamVR that were not always present in the past. Pimax may be able to be reached at: https://eu.pimax.com/?utm_source=Official%20Web&utm_medium=Web&utm_campaign=Geo Or via their official forums https://community.openmr.ai/t/star-wars-squadrons-discussion/31889/136
What do you expect to see? Correct display in HMD
Which ship were you playing? If not applicable, just answer "no" or "none." No
What components were you using? Pimax 5k+ HMD
Which customizations (if any) were you using? None

‌

Product: Star Wars: Squadrons
Platform:Steam-PC
Please specify your platform model. PC
What is your gamertag/PSN ID/EA Account name? AndrewUK1990
Are you playing in VR? Yes
Which VR Platform are you using? Steam VR
Which part of the game is the issue happening in? Other
Please explain 'Other' All
What were you doing when the bug occurred? Step by Step detail is helpful. It is encountered at all times.
Where did this issue occur? Please include menu name or in game location. At all times in VR
When did this happen? (dd.mm.yy hh:mm) 04.10.20 19:00
How often does the bug occur? Every time (100%)
How severe is your issue? Can play, but it's highly frustrating
What happens when the bug occurs? When attempting to use a Pimax headset which has non-parallel displays both eyes are rendered with incorrect projections. This results in double vision. Pimax has been working with developers to fix the problem. It may be related to how a game handles some eye rotation matrices from SteamVR that were not always present in the past. Pimax may be able to be reached at: https://community.openmr.ai/ https://eu.pimax.com/?utm_source=Official%20Web&utm_medium=Web&utm_campaign=Geo
What do you expect to see? The game to correctly respect cantered displays such that double vision doesn't occur in VR on headsets with cantered displays (without the need to use workarounds such as "compatible with parallel projections").
Which ship were you playing? If not applicable, just answer "no" or "none." No
What components were you using? Pimax 5k+ VR headset
Which customizations (if any) were you using? Na

‌

Na

[willacegamer]

Below is a link to the correct method for obtaining the correct view projection that would eliminate this issue:

https://github.com/ValveSoftware/openvr/blob/master/headers/openvr.h#L2040 

[fitzyxxx]

Me too,

Please fix asap, not just for Pimax, but also for Index and other headsets that it causes problems on.

[ismaeljorda]

Same issue.

- VALVE INDEX
- 3950x
- 2080Ti
- 64GB RAM
- SSD

- Steam

I hope they fix it soon

[5moothassWallace]

+1, please fix this

Same issue, Pimax 5K+, 1080Ti, Ryzen 3700x, Steam version

[CoolSpy]

Please fix it!

[possiblyapanda]

Same issue here. Have both the index and a pimax 8k x. Experience is awful on both. 

[Ieonard0]

@AndrewUK1990 Same here!

[petes117]

Same here hope for a fix soon

[Jequan]

A fantastic game but why this sloppy programming. I can understand that you did not test the Pimax headsets but ignoring the valve Index? That's just nuts.