Betreff: Update Loop: NEW CLIENT - There is a new client

[Ghost_Rider26]

Same Problem here. Switzerland 

[porte11a]

Exactly the same here. Sending additional details as some info are different.

Product: Star Wars: Galaxy of Heroes
Platform: Apple iPhone
What type of device are you experiencing the issue with? iPhone 11 - OS Version 13.7
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%) since last update
Please select your region: Tricky question. I'm in Spain (with a Spain number). Apple Store is from Brazil though.

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Open app, says there is a new update, went to AppStore and updated every apps. Reopen and keeps popping: NEW CLIENT: There is a new client.

Went on google to check what I can do, and I have closed all apps, cleared Safari history, rebooted, reinstalled several times and it keeps with same error. Tried with WiFi and Cellular Data, but keeps the same. Any ideas?

Tried already deleting the game and downloading again and the issue persists.

[vaojin90]

same bug on my iphone & ipad, i´m from italy

[Sebique]

Same here, I've made an update this morning and game keeps asking to update. I come from Belgium. So disappointed and angry not to be able to help guildmates during territory War

[hijodecura]

Same problem. In Spain.

[HManriP]

Same here from Spain. Some guildmates have the same problem, but not everybody with an iOS system.

[Alibombain]

Same here, i´m from Portugal

[phaiser]

Today's morning the problem persists, and no replies from EA.

Also if it helps you guys understanding the problem, when it takes to app store do download the new version, all we have is 'open' option, if I do that, I get stuck on "Loading Assets"

[adiasmota]

Same problem here! Also from Portugal and using iOS 14. 

[DaegenLock]

@tcorneliubrv Same here on iPhone SE. missed a raid, couldn’t battle in tw.