Update Loop: NEW CLIENT - There is a new client

by phaiser
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Original Post

Accepted Solution

Update Loop: NEW CLIENT - There is a new client

[ Edited ]
★★★★ Apprentice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? XR
OS Version 14.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 814888751
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug After update, everytime I open the app it says NEW CLIENT: There is a new client available
Steps: How can we find the bug ourselves? Dunno
Connection Type Wifi
Please select your region Europe
Country Portugal

Open app, says there is a new update, went to AppStore and updated every apps. Reopen and keeps popping: NEW CLIENT: There is a new client available.

Went on google to check what I can do, and I have closed all apps, cleared Safari history, rebooted, reinstalled several times and it keeps with same error. Tried with WiFi and Cellular Data, but keeps the same. Any ideas?

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Message 1 of 123 (4,995 Views)

Accepted Solution

Re: Update Loop: NEW CLIENT - There is a new client

★★★★ Apprentice

@EA_UltraSlidelooks like it is working now! I have also tested and now I can open SWGoH with my iOS in English (I am from Portugal). Probably the last update sorted this out. So it looks like there is no need to change the iOS language anymore.

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Re: Update Loop: NEW CLIENT - There is a new client

★ Novice

Same here. I see no dev read this section.

Message 2 of 123 (4,954 Views)

Re: Update Loop: NEW CLIENT - There is a new client

[ Edited ]
★★ Apprentice

Same here on ipad, updated the game yesterday on the 6. oktober (europe / switzerland) today morning (7. okt.) no more updates and the same infinite loop. 

Ally Code 445-775-517

Message 3 of 123 (4,923 Views)

Re: Update Loop: NEW CLIENT - There is a new client

★★★ Novice

i have the same issue, pretty annoying during Tw.

 

I thought it was a problem with IOS 14 but I tried on my ipad and it’s not working as well while it has ios 13.6.

Message 4 of 123 (4,890 Views)

Betreff: Update Loop: NEW CLIENT - There is a new client

[ Edited ]
★★★ Novice


I have the same problem

Region: Switzerland

Message 5 of 123 (4,877 Views)

Betreff: Update Loop: NEW CLIENT - There is a new client

★★ Novice

Same here. But I’m from Belgium.

 

yet my friends from France can do the update


we have GVG and GA on going, help! 😱

Message 6 of 123 (4,862 Views)

Betreff: Update Loop: NEW CLIENT - There is a new client

★★★ Novice

Same here - from Belgium as well, friends from france have no problem. 

Message 7 of 123 (4,848 Views)

Re: Update Loop: NEW CLIENT - There is a new client

★ Novice

Yep, same thing (from Spain).

Message 8 of 123 (4,835 Views)

Re: Update Loop: NEW CLIENT - There is a new client

★★★ Newbie

Same here. Quick fix, pls! And I’ll take new Palps and Luke as compensation...

Message 9 of 123 (4,803 Views)

Re: Update Loop: NEW CLIENT - There is a new client

★ Apprentice

Seems to be a regional App Store problem.

 

I’m linked to the Portuguese App Store and also stuck in the infinite loop.

Message 10 of 123 (4,788 Views)