Re: Update Bug 7/11

by Bobby117a
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Original Post

Re: Update Bug 7/11

★★★ Newbie

I am having same problem sincethe update on all 16 of my accounts. I can't enter either challenge or event areas 

Message 50 of 58 (615 Views)

Re: Update Bug 7/11

★★★ Newbie

Same issue.

Screenshot_20180711-204034_Heroes.jpg
Message 52 of 58 (606 Views)

Re: Update Bug 7/11

★★★ Newbie
Same. Can't find, can't complete daily tasks, can't open store, can't open challenges. Ally code 813-728-826
Message 53 of 58 (601 Views)

Re: Update Bug 7/11

★★★ Newbie

Same thing is happening to me. Missing out on that omega

35C6E80D-D7F8-4A48-9149-A8D51803269C.png
Message 54 of 58 (606 Views)

Re: Update Bug 7/11

★★★★ Novice

Attn: I'm on a droid galaxy j3, I uninstalled/reinstalled the game and it fixed all my issues, had a new "3 fleet battles" daily activity which I did and I got my daily reward, also events and Challenges are back

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Message 55 of 58 (598 Views)

Re: Update Bug 7/11

★★ Apprentice

It is not a good fix but it works.  Uninstall the game and reinstall it.  Worked for me and everyone else in guild that has

Message 56 of 58 (576 Views)

Re: Update Bug 7/11

★ Guide

It seems that at least bon some Android platforms, if you force shutting down the game through Android settings and then clear cache, most of the hangs are resolved and dailies can be collected.

Message 57 of 58 (570 Views)

Re: Update Bug 7/11

EA Live QV Team

Hi everyone and thank you for the reports.

 

We've published a small Hotfix to correct several issues, including the stuck on loading screen and crash in the challenges and event screen and the incomplete daily activities.

 

Reinstalling or a clean restart should fix it for everyone. Thank you for sticking with us!

Message 58 of 58 (1,440 Views)