July 2018
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? galaxy s9
OS Version android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 519451515
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug since update rolled out cant open challenges or event tab. app just goes to a blank screen then shuts down
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country united states
i get stuck on a screen like this and cant play the challenges i have left for today. or see the upcoming events
Solved! Go to Solution.
July 2018
Hi everyone and thank you for the reports.
We've published a small Hotfix to correct several issues, including the stuck on loading screen and crash in the challenges and event screen and the incomplete daily activities.
Reinstalling or a clean restart should fix it for everyone. Thank you for sticking with us!
July 2018
Received the update, got an “error 9”, then got similar screen as above, but with spinning symbol.
July 2018
I get this screen when i use the Find button to locate character shards.
I also get it trying to open the store where you spend Ally points.
My ally code is 753-921-114
July 2018
July 2018 - last edited July 2018
Completed All Daily Activities reward won't trigger
device: Galaxy J3
os: Droid
ally code: 235-585-287
Event and Challenges screen freezes up too
July 2018
My fun version of todays buggy problem.
July 2018
July 2018
Same for me except there is a white noise hum after around 6 seconds and the game freezes until I force quit.
July 2018
Multiple people in my guild including me are having this issue
July 2018
Yep. Having the same issue. Looks like the update wasn't ready. I can't go anywhere past the main cantina screen. I get the background image posted above.