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Unlockable Sim function error

by yaseminozsoy
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Original Post

Unlockable Sim function error

★★★ Newbie

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone11 Pro Max
OS Version 13.3.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1005452387375
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unlock playable sim is black and I cannot click it.
What do you expect to see? To be able to purchase unlock able sim.
Connection Type Wifi
Please select your region North America
Country Belgium
Additional feedback I purchased additional cash to unlock the sim. And now the function doesn’t allow me to select it. Please see photo attached.

Unlockable sim is not functioning 

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Re: Unlockable Sim function error

@yaseminozsoy do you have the Roommate Race currently running?

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do not work for EA


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