April 2022 - last edited April 2022 by Ilois4
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S9
OS Version 10
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Open the Treasure Hunt map
What do you expect to see? 5/5 Walkie Talkies
Connection Type
Please select your region North America
Country USA
Started off the Treasure Hunt with 0 Walkie Talkies. Opened the map to 0/5 and was unable to do any digs from the first day onward. This is the first time this has ever happened. Also, I still have not gained a single Walkie in over 24 hours; it says that a new Walkie should be available, but one never loads.
Solved! Go to Solution.
April 2022 - last edited April 2022 by EA_Cade
Hello,
I am so sorry about the issue. Can you please share your Device and Player ID with me in a private message with the subject "0/5 Walkie Talkies "
We will look into the matter at the earliest.
@faureamour @alahc94l0iq4 @swedishdutchmom
Update - 4/12:
We are sorry about the inconvenience. While the team is investigating the cause of the issue, it can be resolved by purchasing a Walkie Talkie (60 SimCash).
Please reach out to EA Help before doing so and get the required 60 SimCash credited to your account beforehand.
—The Sims Mobile Team
April 2022
Same issue here, no charging so no walkie which pretty much means there’s no way to get even close to finishing the treasure hunt.
Sims Mobile
Ipad pro
first treasure hunt with this issue
Sweden
April 2022 - last edited April 2022 by EA_Cade
Hello,
I am so sorry about the issue. Can you please share your Device and Player ID with me in a private message with the subject "0/5 Walkie Talkies "
We will look into the matter at the earliest.
@faureamour @alahc94l0iq4 @swedishdutchmom
Update - 4/12:
We are sorry about the inconvenience. While the team is investigating the cause of the issue, it can be resolved by purchasing a Walkie Talkie (60 SimCash).
Please reach out to EA Help before doing so and get the required 60 SimCash credited to your account beforehand.
—The Sims Mobile Team
April 2022
Kinda hard to get the 60 sim cash before if I was the one that texted that it solved the issue for me. Also means it will probably not be possible to finish this quest as a few days without getting walkie talkies means you just could not get enough golden bunnies.
April 2022
May 2022
August 2022
Is this bug fixed yet?
I'm experiencing the same issue right now. I've tried reaching out to EA Help for 60 SimCash but wasn't able to get it so far. It's so frustrating.
October 2022
Im having same problem but smallfrys isnt even on page. I wasted 60 $ on buying walkie talkie and still nothing happened!