[Under Investigation] Workshop stuck to a week ago, can’t start any shift

by brocard5238
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Original Post

Re: Eco workshop stuck on Thursday

★★★★ Novice

Don’t post your user I’d for public to see ! Only DM it to admin 

Message 40 of 149 (570 Views)

Re: Eco workshop stuck on Thursday

★ Novice

Has anyone been contacted about this issue? I'm having the same problem

Message 41 of 149 (698 Views)

Re: Eco workshop stuck on Thursday

★★★ Novice

I need help as well. Please advise me on what to do. 

Message 42 of 149 (693 Views)

Re: Eco workshop stuck on Thursday

★★★★ Novice

I’m attaching what EA customer service sent back to me. They just immediately closed my case so I couldn’t reply back. I went bank into my case log and it says “no fix available” in green. I attached a screen shot of that as well. It sounds like we have to wait until it is fixed in an update. I tried the troubleshooting steps multiple times over with no luck. Was really wanting this weeks Eco items Frown bummer. 

Message 43 of 149 (688 Views)

Unable to complete Eco workshop

★★★★★ Newbie

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) HUAWEI P30pro
OS Version Android 10
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Unable to complete eco workshop task since last Saturday (it's Tuesday today).
What do you expect to see? To be able to continue with workshop tasks as usual.
Connection Type Mobile
Please select your region Asia
Country Singapore

Haven't been able to complete eco workshop task since last Saturday. It's already Tuesday now. I missed out last week's project because of this task, and I'm unable to start a new workshop... Please assist... 

Message 44 of 149 (667 Views)

Re: My eco workshop shift is stuck on Saturday

★★★★★ Newbie

I'm facing the same issue too. Will you be able to assist? 

Message 45 of 149 (668 Views)

Re: Eco workshop stuck on Thursday

★★★★★ Newbie

Hi Sanah, I'm facing the same issue too. Will you be able to assist? Mine stuck on Saturday, and it's Tuesday now. 

Message 46 of 149 (666 Views)

Re: My eco workshop shift is stuck on Saturday

★★★★ Novice

They can’t fix until update. I posted details in the post above yours. 

Message 47 of 149 (666 Views)

Re: Eco Workshop Schedule isn’t updating

★★★ Novice

Updated my game tonight and my Eco Workshop is still stuck on Monday. 

Message 48 of 149 (611 Views)

Re: Eco workshop stuck on Thursday

★★★ Novice

Having this problem as well. Please advise me on what to do. 

Message 49 of 149 (553 Views)
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