Help us improve Answers HQ! Take Survey No, Thanks

Unable to view online ranked H2H Stats of other players/opponents

by shawquna2322
Reply

Original Post

Re: FIX MADDEN H2H LEADERBOARDS YOU SAID YOU WOULD FIX OVER A MONTH AGO

★★★★ Novice

Once again this is ridiculous I've been buying Madden since 1998 playing online since that long and for EA sports not to recognize that there is an issue and will not fix it is very infuriating and frustrating and it seems as if the consumer means nothing their bottom line it's all they care about I've had it

Message 101 of 109 (389 Views)

Madden 20 H2H Rankings Not Working

★★★★★ Newbie

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? bigwes527
Date/time issue occurred Recurring
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug The H2H rankings are not displaying correctly. When I try to view my stats, everything on the screen is blank. When I try to view the matchup stats of the last player I faced, that is also blank.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? View the H2H leaderboard on your account and try to look at the stats for your last opponent.
What happens when the bug occurs? All stats are blank and it is impossible to tell where you sit on the leaderboard.
What do you expect to see? I expect to see real-time stats and leader board rankings.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

The H2H rankings are not displaying correctly. When I try to view my stats, everything on the screen is blank. When I try to view the matchup stats of the last player I faced, that is also blank. Are there any plans to fix this? Thanks in advance!

Message 102 of 109 (367 Views)

Not able to see statistics for online gameplay

★★ Newbie

I hav ea digital download of Madden 20 and unlike the previous year game, i cannot view my online gameplay stats such as last opponents (wins/losses), overall stats and teams that i've played with online.

Message 103 of 109 (352 Views)

Re: FIX MADDEN H2H LEADERBOARDS YOU SAID YOU WOULD FIX OVER A MONTH AGO

★★★★ Novice
@6214mack They're not going to fix it. Been like this for a few years now. And if you talk about it too much they delete your comments and close the thread.
Message 104 of 109 (253 Views)

Re: FIX MADDEN H2H LEADERBOARDS YOU SAID YOU WOULD FIX OVER A MONTH AGO

Community Manager

@EA_Blueberry wrote:

Hey, Madden fans.

The team needs your help on reproducing this. We need the following information to aide the QA team:

 

  • Gamertag/PSN ID/Origin ID
  • Platform you play on
  • Does your rank show up at all if you cycle through the various categories
  • Region in the world you reside in
  • Have you reinstalled the game? (Yes/No)

Hey all,

If you're still not able to see your H2H rankings please respond back with the requested information above. 

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 105 of 109 (199 Views)

Re: FIX MADDEN H2H LEADERBOARDS YOU SAID YOU WOULD FIX OVER A MONTH AGO

★ Apprentice
  • Gamertag/PSN ID/Origin ID:  JW_McQuarters23
  • Platform you play on:  PS4
  • Does your rank show up at all if you cycle through the various categories:  Yes, my rank shows up, but there are no stats under history and you cannot compare stats with anybody you have played against.  I have no idea how many times I have used teams online nor do I know how often I run or pass the ball and other interesting stats I used to be able to see years ago.
  • Region in the world you reside in: Los Angeles, CA
  • Have you reinstalled the game? (Yes/No):  Yes, several times and it still does not work

Barry,

 

I think it would be helpful if EA can provide a photo on anyone's account that this is working properly.  I have played over 500 games online and haven't played against anyone that is able to see my stats or their own stats after playing.  Can we schedule a time so I can play someone from your team?  This way they will be able to see first hand what the problem is for every madden H2H online player.

 

Looking forward to discussing.

 

Best,

 

 

Beck

Message 106 of 109 (186 Views)

Re: FIX MADDEN H2H LEADERBOARDS YOU SAID YOU WOULD FIX OVER A MONTH AGO

★★★★ Novice

This is insulting. This is a low priority for EA and does not appear like you’re making any attempt at fixing. Stop asking us to put our own information online. It’s not working for anyone.  

Message 107 of 109 (175 Views)

Head 2 head rankings and stats???when will you fix it????

[ Edited ]
★ Novice

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID?
Date/time issue occurred All the time
What type of issue do you have? Exploit
Which mode has this happened in? Online head to head
Summarize your bug Doesn’t work
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go online
What happens when the bug occurs? Doesn’t show stats
What do you expect to see? Stats
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

Are you ever going to fix head to head stats and rankings online? I’d love to see my record with teams and my opponents record and history of games and all that. Man that would be nice Standard smile it’s been a couple years of this not working. Why don’t you fix it please! Thank you. I enjoy madden but you guys don’t seem to care I’ve seen multiple complaints about this. Please reply and help us. Thank you. 

Message 108 of 109 (127 Views)

Re: Head 2 head rankings and stats???when will you fix it????

★★★★ Novice

EA has succeeded. They have waited until all of their customers have exhausted themselves to the point that they can no longer fight the fact that they have been cheated out of their hard earned dollars for a faulty product that they have refused to fix for 4 years, yet continue to string complaining customers along with false hope of a remedy....until they all go silent.


Everyone who PAID for this product expecting what was promised, and there being no attempt at reconciling this should feel insulted as a customer.

 

please report EA to the better business bureau, it takes 5 minutes.

Message 109 of 109 (49 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help