Unable to take an item from an (apex pack in game)

by Mastouffeur
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Unable to take an item from an (apex pack in game)

★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GeForce GTX 1060 3 GB
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Speewyck
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Popolinno & R3tard-Master
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Bloodhound & Gibraltar
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Cascades
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Breaking a yellow apex pack in game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 10+
When did this happen? (dd.mm.yy hh:mm) 19/02/2019 10:47
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I broke a pack then a golden wingman dropped under a tire which made it unobtainable
What should be happening instead? Get the golden wingman
Steps: How can we find the bug ourselves? changing the locations of the packs or make it so the loot appears on the tire

image : https://cdn.discordapp.com/attachments/290951375330738176/547353575798472724/unknown.png

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