August 2019 - last edited October by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? Dk
What expansions, game packs, and stuff packs do you have installed? All except SV and IL
Steps: How can we find the bug ourselves? Make a retail store and wait for customers to be ready to buy.
What happens when the bug occurs? I get the notification that customers are ready to ring out but nothing appears above their head.
What do you expect to see? I expect to see the cart icon above their head giving me the option to ring them out.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I have removed ALL CC and mods to test and it still did the same thing. I get notifications that customers are ready to be rung out but no cart appears above their head. They then just linger around the bakery and never leave while their same notification to ring out pops up over and over for everyone in the store. But, for every four people that it glitches on, one will actually work so not sure why. This is a retail bakery lot with food items being sold. If I'm open for ten hours usually I will only complete about three purchases when normally the amount would be triple that.
Customers say they are ready to be rung up but then no cart appears above their head and they just linger around the bakery and never leave.
Edit By Crinrict: Added Tag to Title
August 2019 - last edited August 2019
@freiundentwirrt COuld you test if you get the same issue on a different retail shop ? Do you have a lice cold freezer on the lot ? If so, can you try removing that to see if that makes a difference ?
EDIT: Also merged your posts.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2019
August 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2019
Sorry about that. I went on vacation day after posting that and haven't played. Will test it out for sure. Thanks
August 2019
So first I tested with all CC removed and nothing changed. Then I only removed lice cooler and warming racks, i have two of each on the lot, and after removing them the store functioned perfectly. I went back in and played again with the lice fridge back in place and the problems started right away. Dang I've had so much trouble with those freezers but they are so essential to running most retail lots i have. Wish EA could just fix them already. I have ice cream that I sell in the freezers on this specific lot. Guess I will just not play this family until it's fixed.
August 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2019
You can close this if needed. I've been so busy lately that I haven't been playing. Thanks
September 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads