Unable to request Col. Jackson from alliance. [ Edited ]

[whysharksvile]

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) ZTE blade
OS Version 7.1.1
What is your Player ID? Vileone01
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Unable to request Col. Jackson from alliance. Does not appear as an option when selecting a card to request. Other alliance members report that they have the option as well as cards to donate. I do have Col. Jackson unlocked and see no reason why he wouldn't appear as an option.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Usa

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[EA_HighCommand · Accepted solution]

Hi @whysharksvile and thank you for reporting.

We flagged this for further investigation.

[EA_HighCommand · Accepted solution]

Hi @whysharksvile and thank you for reporting.

We flagged this for further investigation.

[whysharksvile]

It seems the situation is resolved. Thanks for the assistance.

[EA_HighCommand]

Hi @whysharksvile and thank you for the update. Glad to hear it is sorted now.