Unable to play Superstar Challenges

[Frozenthundah]

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Frozenthundah
Date/time issue occurred 9th of August
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Everytime I try to load into a Superstar challenge I get an error message and kciket out of MUT. I have played all of the challenges within the Superstar challneges that I can. Now all the remaining ones do not work. Incredibly frustrating as I have played 120 starts worth and now I am just stuck.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Load into a Superstar challenge
What happens when the bug occurs? I recieve and unable to connect message then kicked out of MUT.
What do you expect to see? I expect to be able to load in.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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I have no error messages when playing WL, H2H, or even other challenges under a different topic like Journey or Theme Builders. This has been happening for a week. I thought it might get fixed after the tittle update. Thanks.

[SlayinTacos21]

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID? SlayinTacos21
Date/time issue occurred 8/20
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I’m trying to add my last MUT Superstar to stephon gilmores 90 edition and I get an error saying error completing set.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I can take a picture
What happens when the bug occurs? Doesn’t complete set
What do you expect to see? A level 90 Stephon Gilmore
PS4 Crash Reporting: Please copy the text you put in the crash report here. Na
What is the AMD or Nvidia Model Number of your graphics card? Na
Enter RAM memory size in GB Na

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Please fix this

[JTCetc]

@SlayinTacos21I am on PS4 and I can’t Insert Barr and Goldman to complete set I am so pissed took like 20 minutes to put the other 71 cards inn why isn’t there a check mark icon so it don’t have to take forever to put these damn cards inn, it’s bad enough it takes like a week to collect them, I am so salty this is cruel and horrible torture, the damn card won’t be worth anything by the time they fix this issue. 

[EA_Barry]

@JTCetc @Frozenthundah @SlayinTacos21 

We are looking into this issue currently.

Hopefully we will have info to share ASAP.