Unable to matchmake in ranked but normal game (2 squads per game)

by SimplicityKevin
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Original Post

Unable to matchmake in ranked but normal game (2 squads per game)

[ Edited ]
★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1080Ti
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? PLEASE DELETE
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. PLEASE DELETE
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)? All
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main Menu - after pressing ready button for matchmaking (more detail in compose)
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting for game but there is always not enough players (2-4 players only)
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Less than 20
When did this happen? (dd.mm.yy hh:mm) before 18.08.19 00:00 (after the cloud sync patch)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Unable to play any game in ranked, or the new event
What should be happening instead? Should be able to find players for matchmaking in ranked and new event
Steps: How can we find the bug ourselves? PLEASE DELETE

-PLEASE DELETE

Message 1 of 21 (886 Views)

Re: Matchmaking problem with ranked games and new events

★★ Novice

Had you update the game ? 
I had the same issue yesterday around 24:00

It seems there was an patch that the game didn't tell me Standard smile 
After update everything got fixed

Message 2 of 21 (867 Views)

Re: Matchmaking problem with ranked games and new events

[ Edited ]
★★★ Novice

-PLEASE DELETE

Message 3 of 21 (845 Views)

Re: Matchmaking problem with ranked games and new events

★★★ Newbie

i am japanese.
i have the same symptoms.

seek EA action....

Message 4 of 21 (776 Views)

Re: Matchmaking problem with ranked games and new events

[ Edited ]
★★★ Novice

-PLEASE DELETE

Message 5 of 21 (731 Views)

Re: Matchmaking problem with ranked games and new events

[ Edited ]
★★★ Novice

-PLEASE DELETE

Message 6 of 21 (645 Views)

Re: Matchmaking problem with ranked games and new events

★★ Novice

I am currently having the exact same issue.  Please post if you find a solution.  The only advice I've gotten from EA are to change servers, which does nothing.

Message 7 of 21 (611 Views)

Re: Matchmaking problem with ranked games and new events

[ Edited ]
★★★ Novice

-PLEASE DELETE

Message 8 of 21 (554 Views)

Re: Matchmaking problem with ranked games and new events

★★★ Newbie

In my case, creating a new account had no effect.

Message 9 of 21 (527 Views)

Re: Unable to matchmake in ranked but normal game (2 squads per game)

★ Novice

Have you found a solution to this problem already? I've just gotten this problem today.

 

Message 10 of 21 (456 Views)