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devkyuu
5 years ago

Unable to loot death boxes

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 970
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? devkyuu
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Sicknasty and Squishytubs
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Valkyrie
Which Legends were your squad mates using (if applicable)? Bangalore and Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The entire map.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Opening a death box.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 7-10
When did this happen? (dd.mm.yy hh:mm) 5/9/2021
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Opening the death box shows a side menu that says "items taken -1/0" there are no items for me to take. Every death box is empty. Teammates had to drop items on the ground for me to pick up.
What should be happening instead? I should be able to open the death box and loot items.
Steps: How can we find the bug ourselves? It happened randomly at the beginning of the game and persisted throughout the match. I killed someone on drop which is when I noticed it.

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Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 970
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? devkyuu
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Sicknasty and Squishytubs
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Valkyrie
Which Legends were your squad mates using (if applicable)? Bangalore and Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The entire map.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Opening a death box.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 7-10
When did this happen? (dd.mm.yy hh:mm) 5/9/2021
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Opening the death box shows a side menu that says \"items taken -1/0\" there are no items for me to take. Every death box is empty. Teammates had to drop items on the ground for me to pick up.
What should be happening instead? I should be able to open the death box and loot items.
Steps: How can we find the bug ourselves? It happened randomly at the beginning of the game and persisted throughout the match. I killed someone on drop which is when I noticed it.

‌

N/A

","body@stringLength":"3637","rawBody":"

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 970
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? devkyuu
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Sicknasty and Squishytubs
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Valkyrie
Which Legends were your squad mates using (if applicable)? Bangalore and Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The entire map.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Opening a death box.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 7-10
When did this happen? (dd.mm.yy hh:mm) 5/9/2021
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Opening the death box shows a side menu that says \"items taken -1/0\" there are no items for me to take. Every death box is empty. Teammates had to drop items on the ground for me to pick up.
What should be happening instead? I should be able to open the death box and loot items.
Steps: How can we find the bug ourselves? It happened randomly at the beginning of the game and persisted throughout the match. I killed someone on drop which is when I noticed it.

‌

N/A

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