December 2021
December 2021
Gamertag: htmlord
Platform: PC
File Type: Community file (draft for franchise mode)
File Author: Unknown (have not been able to connect to community files)
Able to download other files? No. All other online options are working and available
Error message: "The connection to the server has been lost. Check your internet settings and try again. See ea.com/unable-to-connect for additional information."
Last attempt: 12/15/2021 4:22 pm Est
December 2021
@htmlord
If you perform a clean boot and then immediately launch Origin/Madden NFL 22 as administrator are you able to download? I've received this error before but after backing in and out of a view times in Madden Share or continually pressing the button to advance into the Community Files section it eventually worked.
A clean boot will shut down all unnecessary Microsoft startup programs, so this helps determine if it's a program running in the background conflicting with the ability to connect to the servers.
How to Clean Boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
December 2021
The problem has persisted through multiple reboots, restarts of Madden and restarts of EA desktop. Running the EA desktop application as Administrator solved the problem! Thank you!
December 2021
@htmlord wrote:
The problem has persisted through multiple reboots, restarts of Madden and restarts of EA desktop. Running the EA desktop application as Administrator solved the problem! Thank you!
Awesome! Thanks for confirming for us here so others can give it a go if they come across this.
December 2021
Gamertag: JP3te#4099
Platform: Xbox Series X
File Type: Community file (draft for franchise mode)
File Author: Unknown (have not been able to connect to community files)
Able to download other files? No. All other online options are working and available
Error message: "The connection to the server has been lost. Check your internet settings and try again. See ea.com/unable-to-connect for additional information."
Last attempt: 12/17/2021 11:09 pm Est
i have been unable to access these files for at least a month. Game is updated have rebooted multiple times. Can download the live rosters and access games online. This is flat out unacceptable. A long term franchise without these files is rendered useless. I would appreciate a fix for this.
December 2021
Xbox One still can't access the File Sharing at all. Still says Connection lost yet I'm able to play other online game modes in Madden 22
Got the game yesterday and tried it 4 times today and it's the same.
December 2021
@JerryPete94 @Real50cent
Are you both able to access the files after clearing the saved game data? Doing so may result in deleted offline franchise data.
Clear the saved game data:
December 2021
Okay after that fix it let me in every few tries but when I download a file it will error or alot of players have no names
December 2021
@Real50cent
Do you have anything plugged into your console at all?
Do you use an external hard drive for your console?