Unable to load Download Community Files

[Jamasa94]

PSN ID: Jamasa94

Platform: PS4

Can't get onto Community Files or My Download and can't download

Error: connection to server lost. Check internet settings and try again. See ea.com etc. 

Attempted 14/01/22 00:06 GMT

[garrettjaden]

one month later and it still doesn't work till this day. 

[GoCardz12]

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@v53vcwyhjpef wrote:

I am on xbox and have been trying to resolve this issue myself, clearing reserved and console space, unplugging and plugging back in, switching WiFi’s, undownloaded the game. It will not fix.

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It’s not you it’s them.  They have to turn it back on I mean fix it.

[12345pats123]

@EA_Blueberry Gamer tag:Juicyboy5444 I play on Xbox, I’m attempting to download roster files and it’s not letting me go into the community files dashboard. I got an error saying lost internet connection and got kicked out of it. I can download the official madden 22 roster updates but nothing from the community files, I can’t even access it. The last time I attempted was 1/13/22 7:50 PM CT

[Ravemasta1]

PSN: Ravemasta1

Console: PS4

I can't download any files. Every time I try to download community files I get the same error. I've tried restarting game/console. I've tried deleting all save files. I've tried reinstalling the game. Nothing works. 

[iiampharoah]

@EA_Blueberry I submitted a few weeks ago still no fix.

[nztroydixon]

Total bs. EA clearly doesn’t care..

[samsager3]

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@EA_Blueberry wrote:

Hey, @trumoodoo 

This error might pop up a few times when you try to enter the Madden share section or when you attempt to download a file, but I know that after repeated attempts it will go through. 

Have you tried power cycling the console and network though just to see if a fresh link to our servers helps get passed the errors you've getting?

Reboot the power to the modem/router

1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

How to power cycle your PlayStation console

1. Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
2. Turn it back on after 5 minutes. Launch the game.

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Could you tell us if your team is investigating why franchise is stuck at week 15 and won’t let us start in the current week? 

[TO2553]

This sucks. Please make it unsuck.

[PancakeEm68]

@EA_Blueberry my gamertag is CJDaBeast26 I play on Xbox series S. I was not able to download anything. Every time i try to load into the community files it says no connection I lastly tried on January 13 about 9:00 P.M