Help us improve Answers HQ! Take Survey No, Thanks

Unable to do imperial probe event

by Asreal
Reply

Original Post

Highlighted
Accepted Solution

Unable to do imperial probe event

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung 8
OS Version 6
Ally Code: (Find it here: http://bit.ly/AllyCode ) Unknown
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Can't do the imperial probe event even though it should be open
Steps: How can we find the bug ourselves? Have a full imperial tropper team and a two star death tropper
Connection Type Wifi
Please select your region Europe
Country Denmark

Can't do the event due to the 2 star death trooper

Heroes_2018-06-20-19-09-35.jpg
Message 1 of 130 (2,701 Views)

Accepted Solution

Re: Unable to do imperial probe event

[ Edited ]
EA Star Wars: Galaxy of Heroes Team

Hi all,

 

 

We are currently looking into this issue and will post updates as soon as possible.

 

Thank you for your patience meanwhile.

 

Update: Please visit this post for more information: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/174879/territory-battle-special-mission-r...

View in thread

Message 29 of 130 (2,763 Views)

All Replies

Re: Unable to do imperial probe event

★★★★ Novice

Same here. Have 6/5 troopers. Also had a bug where i couldn't participate in the p1 special mission.

Message 2 of 130 (2,682 Views)

Re: Unable to do imperial probe event

[ Edited ]
★★★★ Novice

Also having this issue. Ally code 126-789-374. This issue is not related to doing things out of order or using the units somewhere. This is because the requirements coded into the game are not as is stated, the code requires all imperial troopers to be at least 5*.

Imp Droid.pngImp Droid 2.png

Message 3 of 130 (2,671 Views)

Re: Unable to do imperial probe event

[ Edited ]
★★★★ Novice

Similar problem here, maybe due to the 4-star Stormtrooper. Extremely disappointing after working on them for weeks.Ally code 368-542-785.

Troopers-cropped.png
Message 4 of 130 (2,660 Views)

Re: Unable to do imperial probe event

★★★★ Novice

Same here. 6/5 qualifying troopers including beers and starck and can’t do it. Ally code is 476-965-832

Message 5 of 130 (2,657 Views)

Re: Unable to do imperial probe event

★★★★ Novice

Same here...6/5 for requirement and ive done it the past 4 times. Please help! Imperial droid is one of the last toons for me to get!

Message 6 of 130 (2,645 Views)

Re: Unable to do imperial probe event

[ Edited ]
★★ Novice

Same here. I cant do it either and others in my guild are all having the same issue. Ally code 374 169 888

Screenshot_20180620-132530_Heroes.jpg
Screenshot_20180620-132535_Heroes.jpg
Message 7 of 130 (2,636 Views)

Re: Unable to do imperial probe event

★★★ Newbie

I am having the same issue.  It says 6/5, but I am unable to launch.  Saying requirements not met.

Message 8 of 130 (2,617 Views)

Re: Unable to do imperial probe event

★★ Novice

Of note, one of our Guild members WAS able to complete the mission.  That player had ALL Imp Troopers at 7*, suggesting that the system is incorrectly requiring that the player has all of them at 7* (instead of the required at least 5)

 

All of our other players who have at least one Imp Trooper who is not 7* have been unable to Enter the mission.

 

Ally Code 169-157-731

Message 9 of 130 (2,611 Views)

Re: Unable to do imperial probe event

★★★★ Novice
I'm having the same problem. All my Imperial Troopers are 7* except for Shoretrooper. I've been able to do this mission several times in the past. Ally code 526-666-122
Message 10 of 130 (2,570 Views)

GET SUPPORT AS YOU PLAY

Find and tap Contact Support in-game under Settings, or contact us on EA Help.

Contact EA Help

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help