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Unable to connect

by BntyHntr40
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Original Post

Re: Unable to connect

[ Edited ]
EA Star Wars: Galaxy of Heroes Team

Note: While we investigate, this thread has been marked as resolved to make it more easily visible for everyone.


 

Hi all, thank you for the reports. We are currently investigating it.

Message 81 of 192 (6,580 Views)

Re: Unable to connect

★★★★ Newbie

Same.  US, iPad, it’s been down for at least 45 minutes.  

 

This is not affecting a “small number” of players.  It is widespread and frustrating.

Message 82 of 192 (812 Views)

Re: Game won't load. Freezing at "loading Catina"

EA Star Wars: Galaxy of Heroes Team
Hi all, thank you for the reports. We are currently investigating it.
Message 83 of 192 (685 Views)

Re: Unable to connect

★★★★ Novice
Same here. iOS. Europe. Payout time in both arenas and end of TW. :-/
Message 84 of 192 (727 Views)

Re: Unable to connect

★★★★ Novice

roduct: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Xiaomi 5s
OS Version MIUI 9 8.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 441892868
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Unable to connect to the game, "There is an error with your connection". But it's only occurring to this game, my browser gets connection, other games.
Steps: How can we find the bug ourselves? Start the game
Connection Type Mobile
Please select your region Europe
Country Poland

Message 85 of 192 (726 Views)

Re: Unable to connect

★★★★ Novice
Same here. Connection error- also my payout for Arena now Frown
Message 86 of 192 (703 Views)

Re: Unable to connect

★★★★ Novice

I'm getting this too, both on my tablet and phone (one on wifi and one via the cell phone network).  Arena time too!

Message 87 of 192 (700 Views)

Re: Unable to connect

★★★★ Novice
It is maybe a vendor problem, i have Dual sim. One Works, the other not. Bq Aquaris x, germany
Message 88 of 192 (700 Views)

Re: Unable to connect

★★★★ Novice
Same here and a large number of our guild. With 1h to TW end this is terrible timing. This is a big problem as it's players in Canada and USA for sure and on multiple platforms and devices
Message 89 of 192 (697 Views)

Un able toi connect french players

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Unable to connect
OS Version 11.2.2
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Myself And several players of a french guild are Still unable to connect with same problem than everyone just right now
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country France

Thanks for Quick action
Message 90 of 192 (678 Views)

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