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Unable to connect

by BntyHntr40
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Original Post

Re: Game won't load. Freezing at "loading Catina"

★★★★ Novice
Same. iPhone 7. iOS 11. Tried the whole airplane mode, reboot, Game Center log out, launch game, log back in... nothing.
Message 30 of 194 (990 Views)

Re: Game won't load. Freezing at "loading Catina"

★★★★ Novice
Fix yo business EA
Message 31 of 194 (968 Views)

Re: Game won't load. Freezing at "loading Catina"

★★★★★ Newbie
Same issue here. Wonder if EA lost a server?
Message 32 of 194 (910 Views)

Re: Game won't load. Freezing at "loading Catina"

★★★★ Novice
This for nearly 3 hours. Lost energy refreshes. Losing arena climb to 1. Fix please!
Message 33 of 194 (848 Views)

Re: Game won't load. Freezing at "loading Catina"

★★★ Newbie

I’m having similar issues but on my alt. I play 2 accounts and switch in my iOS game center to play. My main account works but my alt won’t load on my phone or iPads. 

Message 34 of 194 (844 Views)

Re: Game won't load. Freezing at "loading Catina"

★★★★ Novice
I have tried on 2 Apple devices and they are both stuck in the loading screen on my account but when I try a different account it worked on 2 different accounts not mine and the same 2 devices.
Message 35 of 194 (956 Views)

Re: Game won't load. Freezing at "loading Catina"

★★★★ Novice
Game freezing while loading cantina...
Message 36 of 194 (921 Views)

Re: Game won't load. Freezing at "loading Catina"

★★ Novice

Game stuck on Loading Cantina for 5 hours now.

 

Product: Star Wars: Galaxy of Heroes
PlatformiPhone
What type of device are you experiencing the issue with? iPhone SE
OS Version iOS 11.2.6
Ally Code: 125-381-517
What type of issue do you have? Can't continue past loading screen
How often does the bug occur? Always / 100%
Summarize your bug: freezing on loading cantina without any update download
Connection Type Wifi
Please select your region Europe
Country Serbia

Message 37 of 194 (895 Views)

Re: Game won't load. Freezing at "loading Catina"

[ Edited ]
★★★★ Novice
I think it is specific Shards.

I have a multi-user Android Tablet where my main account can login without issue, but another account on a different user cannot load past Loading Cantina screen.

Update: must have been hung on update data in some fashion. Game now loading, but was down between 5pm and 9:15pm ish.
Message 38 of 194 (789 Views)

Re: Game won't load. Freezing at "loading Catina"

★★★★★ Newbie
Ya that’s why I think they may have lost a few servers. My initial thought was a background patch was coded poor, but after reading a bunch of the comments I think they’ve lost some servers.
Message 39 of 194 (724 Views)

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