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Unable to connect

by BntyHntr40
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Original Post

Re: Unable to connect

★★★★ Novice

Star Wars Galaxy of Heroes Login Issue

 

Error just keeps saying "Connection Error: There is an error with your connection"

 

Tried restarting App and phone but did not work.

 

Android 

 

USA/North America

 

Happens every time I launch the game

Message 91 of 194 (569 Views)
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Re: Unable to connect

★★★★ Novice
Same here, IPhone, CG should fix the bugs first, not talking about all their philosophy.
Message 92 of 194 (567 Views)
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Re: Unable to connect

EA Star Wars: Galaxy of Heroes Team
Hi all, thank you for the reports. We are currently investigating it.
Message 93 of 194 (564 Views)
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Re: Un able toi connect french players

EA Star Wars: Galaxy of Heroes Team
Hi all, thank you for the reports. We are currently investigating it.
Message 94 of 194 (553 Views)
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Re: Unable to connect

★★★★ Novice

Ipad Pro cannot connect

Message 95 of 194 (555 Views)
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Re: Connection error and stuck on "checking for updates"

Message 96 of 194 (534 Views)
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Re: Unable to connect

★★★★ Novice
I have the same issue on WiFi. I am using Comcast internet service. Anyone else Comcast?
Message 97 of 194 (530 Views)
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Re: Un able toi connect french players

★★★★ Newbie

Just to add some info, the problem seems to be when connecting via wifi.  I have both an iPhoneX and iPad, if I connect via cellular on my phone I can log in, if I enable wifi on my phone I get the "There is an error with your connection" message.  My iPad only has WiFi and so it always gets the error now.  

 

Both devices are up to date with the latest OS patches from Apple.

 

Good luck tracking it down.

Message 98 of 194 (524 Views)
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Re: Game won't load. Freezing at "loading Catina"

★★ Guide

IDK if it helps or not - can confirm me and a bunch of guildies in the US are not having any issues.  I think we're all on Iphone - latest update.

 

Chat was gone for like a minute - but after getting my energy refill, simming, and getting a few things from the store it seemed to have loaded.

 

Sometimes knowing whats working helps as much as what is not working.

Message 99 of 194 (519 Views)
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WiFi connection issues SWGOH

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Huawei p10
OS Version Android 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 4509981123647
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Connection Error dialog box pops up stopping me from playing the game. I have a good connection.
Steps: How can we find the bug ourselves? Try to play the game from my phone.
Connection Type Wifi
Please select your region Other
Country Saudi Arabia

I made up a random ally code because I can't login.
Screenshot_20180309-202641.png
Message 100 of 194 (493 Views)
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