Game won't load. Freezing at "loading Catina"

[Toyzruskid1976]

Same. iPhone 7. iOS 11. Tried the whole airplane mode, reboot, Game Center log out, launch game, log back in... nothing.

[AntnyG_Lfc]

Fix yo business EA

[hokie027]

Same issue here. Wonder if EA lost a server?

[CFulcrum]

This for nearly 3 hours. Lost energy refreshes. Losing arena climb to 1. Fix please!

[whttrshdroc]

I’m having similar issues but on my alt. I play 2 accounts and switch in my iOS game center to play. My main account works but my alt won’t load on my phone or iPads. 

[muthunderbirds]

I have tried on 2 Apple devices and they are both stuck in the loading screen on my account but when I try a different account it worked on 2 different accounts not mine and the same 2 devices.

[Tshi]

Game freezing while loading cantina...

[Player_1f8lrre6]

Game stuck on Loading Cantina for 5 hours now.

Product: Star Wars: Galaxy of Heroes
Platform: iPhone
What type of device are you experiencing the issue with? iPhone SE
OS Version iOS 11.2.6
Ally Code: 125-381-517
What type of issue do you have? Can't continue past loading screen
How often does the bug occur? Always / 100%
Summarize your bug: freezing on loading cantina without any update download
Connection Type Wifi
Please select your region Europe
Country Serbia

[Hessay]

I think it is specific Shards.

I have a multi-user Android Tablet where my main account can login without issue, but another account on a different user cannot load past Loading Cantina screen.

Update: must have been hung on update data in some fashion. Game now loading, but was down between 5pm and 9:15pm ish.

[hokie027]

Ya that’s why I think they may have lost a few servers. My initial thought was a background patch was coded poor, but after reading a bunch of the comments I think they’ve lost some servers.