May 2016
oops that should say if i *don't* see check for updates, not if i do see it.
if i don't see it, it goes to loading cantina and works perfectly.
if i do, it hangs, and says connection error and won't progress past check for updates.
many thanks
June 2016
June 2016 - last edited June 2016
June 2016 - last edited June 2016
June 2016
@dallascb99 Hi,
Are you still experiencing this issue?
Essentially we have two troubleshooting guides available for this, but you might have discovered them already:
Let us know how you get on.
Cheers,
Nils
March 2018
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Hauwei P9lite
OS Version android 6.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 744-965-515
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug freezing on loading cantina without any update download
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Italia
Just started having the problem with the game freezing on the screen with the message “Loading Cantina”. On Hauwei p9lite, but last hour the game work. (and my brother with same phone still play)
March 2018
March 2018
Me too
March 2018 - last edited March 2018
March 2018