Unable to complete EA Account sign in.

[EA_Aljo]

@D2_wingz 

Did you try all of the suggestions in this thread?

[D2_wingz]

Yes but nothing helped

[EA_Aljo]

@D2_wingz 

What system are you playing on?

[D2_wingz]

I play on xbox

[EA_Aljo]

@D2_wingz 

Try using alternate DNS settings with these instructions: From the Xbox One screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4. Let me know what happens.

[D2_wingz]

I tried it and it still didnt work

[EA_Aljo]

@D2_wingz 

Have you tried opening the ports for Apex? They are listed here.

[D2_wingz]

I dont know how to change it on the xbox its just a list of numbers that i dont need. I dont know how to change it to the one that I need.

[EA_Aljo]

@D2_wingz 

Ports need to be opened on your router. You should be able to google the router model for instructions.

[neva4granted]

I’m having this same issue but on Xbox 1. Any suggestions, I couldn’t find the licenses tab on here