Re: Unable to claim reward although I've completed the milestone

by mysweetescape13
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Original Post

Re: Can't claim EL-16HFE Target Practice Reward - Greyed Out

★★★★★ Novice

How long has this been going on for? One month? Two?

 

The progression system is unrewarding enough as it is, but for a bug to take away the only aspect of that progression that isn't RNG based is intolerable.

 

I have this bug on multiple weapon unlocks now and it's taking away my desire to play. That EA have failed to fix this after so long really doesn't reflect well on their attitude towards their customers.After all the controversy this game has generated because of the loot boxes you would think they would be doing everything they can to elicit some goodwill from the gaming community.

Message 1011 of 1,657 (691 Views)

Re: Can't claim EL-16HFE Target Practice Reward - Greyed Out

★★★ Novice
i too have this problem with 200 assault kills milestone and back nothing shall hold you milestone
Message 1012 of 1,657 (682 Views)

Re: Unable to claim reward although I've completed the milestone

★★★★★ Pro

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug I cannot claim, redeem, be awarded this one of now twelve separate milestone achievements. Since level 10, now 13 the milestone achievement is blacked out, despite earning said milestone. 
What is your gamertag/PSN ID/EA Account name? KryptoSpeedster
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/27/2018
What time did you see the bug? (HH:MM AM/PM) 1:20PM
In what game mode did the bug occur? Starfighter Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? Obviously figure it our yourselves.
What happens when the bug occurs? Claim is blacken out, cannot redeem
What do you expect to see? Redemption reward of "Milestone" as stated for game play conditions earning said Milestone
Please select your region North America
AMD or Nvidia Model Number None

Message 1013 of 1,657 (675 Views)

Re: Can't claim EL-16HFE Target Practice Reward - Greyed Out

★★★★★ Apprentice
Yes I cant believe this. When this issue happened to me yesterday, I thought it was a recent problem and maybe in one or two days it might be fixed, at least in a week or two. But I see that some people have more than a entirely month or even more with this problem, EA have to solve this QUICKLY, we cant wait 2 month for every bug fix what kind of company does that? Its incredible.
Message 1014 of 1,657 (674 Views)

Re: Can't claim EL-16HFE Target Practice Reward - Greyed Out

★★★ Newbie

Same Issue for me on PS4. I can't get the last weapon of the Officer !

 

EA, you have to solve this...

 

Message 1015 of 1,657 (661 Views)

Re: Unable to claim reward although I've completed the milestone

★★★★★ Pro

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug I cannot claim, redeem, be awarded this one of now twelve separate milestone achievements. Since level 10, now 13 the milestone achievement is blacked out, despite earning said milestone.
What is your gamertag/PSN ID/EA Account name? KryptoSpeedster
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/27/2018
What time did you see the bug? (HH:MM AM/PM) 1:20PM
In what game mode did the bug occur? Starfighter Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? Obviously figure it our yourselves.
What happens when the bug occurs? Claim is blacken out, cannot redeem
What do you expect to see? Redemption reward of "Milestone" as stated for game play conditions earning said Milestone
Please select your region North America
AMD or Nvidia Model Number None 

Message 1016 of 1,657 (657 Views)

Re: Unable to claim reward although I've completed the milestone

★★★★★ Pro

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug I cannot claim, redeem, be awarded this one of now twelve separate milestone achievements. Since level 10, now 13 the milestone achievement is blacked out, despite earning said milestone.
What is your gamertag/PSN ID/EA Account name? KryptoSpeedster
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/27/2018
What time did you see the bug? (HH:MM AM/PM) 3:20PM
In what game mode did the bug occur? Starfighter Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? Obviously figure it our yourselves.
What happens when the bug occurs? Claim is blacken out, cannot redeem
What do you expect to see? Redemption reward of "Milestone" as stated for game play conditions earning said Milestone
Please select your region North America
AMD or Nvidia Model Number None 

Message 1017 of 1,657 (652 Views)

Re: Unable to claim reward although I've completed the milestone

★★★ Novice

This is a tech support thread. Not your diary. Take your whining somewhere else please. Thanks in advance.

Message 1018 of 1,657 (628 Views)

Re: Unable to claim reward although I've completed the milestone

★ Apprentice

PS4 and could claim as recently as Saturday.  As of noon central today I'm now unable to redeem milestones as well.  Completed Avenge Our Emperor and it's stuck

Message 1019 of 1,657 (598 Views)

Re: Unable to claim reward although I've completed the milestone

★★★★★ Apprentice
@EA_David thanks for finally getting to us on the issue. Do we have an ETA?
As for completing another milestone, I think I now have 13 stuck, so anyone who are unsticking theirs have just come by a lucky coincidence
Message 1020 of 1,657 (580 Views)