Unable to Claim Rewards

by Weicaw
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Original Post

Re: Cant claim reward for 400 officer kills

★ Novice

same thing with my 400 kill heavey

Message 781 of 1,657 (734 Views)

Re: Unable to claim reward although I've completed the milestone

★★★ Novice

@lsf1994 agree communication is also very important. Customer service/updates does not seem high on the agenda.

Message 782 of 1,657 (810 Views)

Cannot claim rewards

★★★ Newbie

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug I have the 50 officer kills and 200 officer kills completed and cannot claim rewards
What is your gamertag/PSN ID/EA Account name? reteet22
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/26/18
What time did you see the bug? (HH:MM AM/PM) 10:00/PM
In what game mode did the bug occur? Blast
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? I don’t know
What happens when the bug occurs? Cannot claim rewards
What do you expect to see? To claim rewards
Please select your region North America
AMD or Nvidia Model Number Unknown

Thanks
Message 783 of 1,657 (629 Views)

Re: Unable to claim reward although I've completed the milestone

★★★★★ Apprentice

@oilzzzz That is why it's frustrating me so much. If they said it'd be available ASAP, they are working on a fix, I'd be fine... But they just aren't communicating. Awful customer service!

Message 784 of 1,657 (804 Views)

Re: Unable to claim reward although I've completed the milestone

[ Edited ]
★★ Novice

Also happening to me 

 

PS4: NT-242 TRAINING SESSION and TARGET PRACTICE - not able to claim, greyed out even though I completed the required kills

Message 785 of 1,657 (800 Views)

Re: Unable to claim reward although I've completed the milestone

★★★★ Novice

I agree, fortnite started experiencing bugs over the weekend and players were furious but the deveolpers were constantly updateing us over twitter and facebook. It stinks that that happended but its a game in beta development and the developers kept in constant contact. We can even get simple aknollegment of this problem on battlfront and we payed 60 dollars for the darn game and it was supposed to be completed not a beta. Its completly mind boggling that a multimillion dollar complony with thousands of employes cant type a damn "were working on it message." Very symbolic of how much EA really cares about its customers. 

Message 787 of 1,657 (911 Views)

Re: Battlefront 2: Multiplayer Progression

★ Novice
I am having the same problem, it needs to be fixed or I am done with ea and dice. It’s stupid, as bad as the game already is with the loot box system I expect more with the gameplay. Get it together ea!
Message 786 of 1,657 (913 Views)

Unable to Claim Rewards

★★ Novice

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug I am unable to claim 2 Rewards: Troopers - IQ-11 Target Practice and Heroes - Force Unleashed. I have completed requirements for both, but the 'Claim Reward' button remains greyed out and does nothing when I click it.
What is your gamertag/PSN ID/EA Account name?
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/28/2018
What time did you see the bug? (HH:MM AM/PM) 05:30 PM
In what game mode did the bug occur? Galactic Assault
What is your time zone? CST - GMT - 6:00
Steps: How can we find the bug ourselves? No idea, but based on the number of similar posts, this should be a know issue to you guys.
What happens when the bug occurs? I am unable to claim the reward I earned.
What do you expect to see? The 'Claim Reward' button to be lit up on both of these challenges and for me to claim the reward.
Please select your region North America
AMD or Nvidia Model Number Nvidia GTX960

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug I am unable to claim 2 Rewards: Troopers - IQ-11 Target Practice and Heroes - Force Unleashed. I have completed requirements for both, but the 'Claim Reward' button remains greyed out and does nothing when I click it.
What is your gamertag/PSN ID/EA Account name? jedial19
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 1/28/2018
What time did you see the bug? (HH:MM AM/PM) 05:30 PM
In what game mode did the bug occur? Galactic Assault
What is your time zone? CST - GMT - 6:00
Steps: How can we find the bug ourselves? No idea, but based on the number of similar posts, this should be a know issue to you guys.
What happens when the bug occurs? I am unable to claim the reward I earned.
What do you expect to see? The 'Claim Reward' button to be lit up on both of these challenges and for me to claim the reward.
Please select your region North America
AMD or Nvidia Model Number Nvidia GTX960

Message 788 of 1,657 (630 Views)

Re: I am unable to claim reward after finishing milestone

★★★ Newbie
Completed 2 more milestones and again unable to claim rewards.
Message 789 of 1,657 (626 Views)

Re: Unable to Claim Reward for Milestone

★★★★★ Novice

I´m having the same problem with other 3 different milestones

Message 790 of 1,657 (709 Views)