Re: Unable to claim reward although I've completed the milestone
by willatkins2Original Post
Unable to complete the Training Session Milestone for the EL-16HFE. Over the 50 kill requirement and the milestone is locked.
Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug Cannot claim reward for 50 Assault class kills in multiplayer even though I have killed more than 50 with the assault class. The claim reward button is grayed out and when I press Y nothing happens.
What is your gamertag/PSN ID/EA Account name? dannyboy124578
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/19/2017
What time did you see the bug? (HH:MM AM/PM) 10:00 PM
In what game mode did the bug occur? Strike
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? Try unlocking the 50 kills for the assault class and see if you can claim the reward
What happens when the bug occurs? I cannot claim my reward and the button is grayed out and it will not let me claim the reward.
What do you expect to see? I want to claim the reward so I can use the new gun
Please select your region North America
AMD or Nvidia Model Number
Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug Cannot claim reward for 50 Assault class kills in multiplayer even though I have killed more than 50 with the assault class. The claim reward button is grayed out and when I press Y nothing happens.
What is your gamertag/PSN ID/EA Account name? dannyboy124578
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/19/2017
What time did you see the bug? (HH:MM AM/PM) 10:00 PM
In what game mode did the bug occur? Strike
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? You can try completing the 50 Assault Kills mission and see if it also prevents you from claiming the reward
What happens when the bug occurs? I cannot claim my reward
What do you expect to see? I want to claim the reward so I can use the new gun
Please select your region North America
AMD or Nvidia Model Number
I am playing on PS4 (user id: MadFlava) and experiencing the same bug but with 50 officer kills. I have 53 officer kills but the 50 officer kills award is locked and won't let me claim. All I did was exit to the main menu before the next game started and it caused it to lock me out of claiming the reward. This has to be one of the worst types of bugs in the game because you put so much time into finishing the challenge only for the game to not unlocked the item/award you work so hard to achieve. These are the types of bugs that just make you want to stop playing the game. EA/Dice please fix this ASAP.
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Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug I cannot claim reward for NT-242 TARGET PRACTICE. It remains greyed out, even after parameters have been exceeded! Progress on challenge shows 150/150 yet the "claim reward" is greyed out. I continued to play a few games and use the NT-242... now I am at 160 kills with the NT242 and am 160/250 for the final challenge "NT242 SHARPSHOOTER" Clearly this is an infuriating glitch that needs to be addressed, I don't seem to be the only one with this issue. So now I have the final sniper rifle I worked hard to get, and its now gimped.
What is your gamertag/PSN ID/EA Account name? strykore
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/19/2017
What time did you see the bug? (HH:MM AM/PM) 09:00PM
In what game mode did the bug occur? Galactic Assault
What is your time zone? PST - GMT - 8:00
Steps: How can we find the bug ourselves? Go to CAREER -> TROOPERS then look at NT-242 target practice. Mine is totally messed up! I cannot claim reward which is the improved cooling weapon mod.
What happens when the bug occurs? The claim reward button is greyed out therefore I cannot claim reward which is the improved cooling weapon mod.
What do you expect to see? I expect this big to be fixed so I can have access to what I earned. I dont even feel like playing this game anymore now after this glitch that seems to be affecting many people across different weapon challenges. Now other players have an edge because I cant even use what I have.
Please select your region North America
AMD or Nvidia Model Number Nvidia Mobile GTX1050
System Information
------------------
Time of this report: 12/19/2017, 23:00:55
Machine name: DESKTOP-RME8OVP
Machine Id: {A0638D84-E85B-4989-B68F-36A43A321F44}
Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: GL553VD
BIOS: GL553VD.302
Processor: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 16384MB RAM
Available OS Memory: 16268MB RAM
Page File: 5063MB used, 13636MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
Card name: NVIDIA GeForce GTX 1050
Manufacturer: NVIDIA
Chip type: GeForce GTX 1050
DAC type: Integrated RAMDAC
Device Type: Render-Only Device
Device Key: Enum\PCI\VEN_10DE&DEV_1C8D&SUBSYS_15E01043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
