Unable to claim reward although I've completed the milestone

by Elr2d2
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Original Post

Unable to claim reward although I've completed the milestone

★★★★★ Novice

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug I have made it through the milestone, went to the career menu and the milestone was like I've already claimed it.
What is your gamertag/PSN ID/EA Account name? Elr2d2
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/12/17
What time did you see the bug? (HH:MM AM/PM) 09:27 PM
In what game mode did the bug occur? Blast
What is your time zone? EET (ART) - GMT + 2:00
Steps: How can we find the bug ourselves? I've been playing the game and then i got a pop up message that said that the milestone is complete, I finished the match, went back to the menu and it was like I've already claimed it.
What happens when the bug occurs? I tried to go back to the main menu and again to the career menu and then to the collection menu.
What do you expect to see? That the reward is unclaimed.
Please select your region Asia, Europe
AMD or Nvidia Model Number Gtx 1070

I have made it through the milestone by defeating 50 enemies and went to the career menu and the milestone was like I've already claimed it, but when I went to the collection menu I didn't get a damn thing!

 

Fix it or I'll ask for refund.

Message 117 of 1,657 (37,698 Views)

Heavy "Defender" milestone tracks no progress.

★★★★ Novice

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug The Heavy milestone which you must soak "10,000 points of damage using defender" which a card you equip does not actually progress even if you have the card slotted in your loadout. I've played nearly 2 hours of gameplay using the card and it doesn't have a single count towards progression. You can see by the attached screenshots that I nearly completed the Heavy trooper medal which is 150 minutes ingame time, and 95% of this time was spent using the defender card in my slots. I have progress on every single heavy milestone except this particular one.
What is your gamertag/PSN ID/EA Account name? jeffchase2010
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/17/2017
What time did you see the bug? (HH:MM AM/PM) 12AM CST
In what game mode did the bug occur? Galactic Assault
What is your time zone? CST - GMT - 6:00
Steps: How can we find the bug ourselves? Equip the defender card and play the game.
What happens when the bug occurs? No progress towards milestone.
What do you expect to see? Progress towards milestone.
Please select your region North America
AMD or Nvidia Model Number

https://gyazo.com/5c35f05d739cf8c12ce1bc037232c620
https://gyazo.com/c28b62dc521093d6ea0641760c021fb8

Message 1 of 1,657 (35,058 Views)

Battlefront 2: Multiplayer Progression

★ Apprentice

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug I did all Multiplayer Achievments, and the last one Dont count the progression. I did all Multiplayer progression and dont get the 500 crystalls from the last achievment!!!!!!!
What is your gamertag/PSN ID/EA Account name? Ayatonbona
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 17.11.2017
What time did you see the bug? (HH:MM AM/PM) 13:10
In what game mode did the bug occur? Galactic Assault
What is your time zone? ECT - GMT + 1:00
Steps: How can we find the bug ourselves? Make all Multiplayer Progress, try to get the 500crystalls from the u clear it ACM!°!!!
What happens when the bug occurs? Nothing, thats the problem!
What do you expect to see? The Number 27/27 of my Multiplayer Progression?
Please select your region Europe
AMD or Nvidia Model Number

Multiplayer Progression:

 

I did 26/27 , The Last Part cant be finished.

 

NO 500 CRYSTALS TODAY!?!??! Guys come on, i did everything and dont get my PRESENTS LOOT of 500 Crystalls now?

Message 2 of 1,657 (35,122 Views)

Re: Battlefront 2: Multiplayer Progression

Community Manager

@AyatonBomb Hello. When you highlight "A tremendous service" Can you click anything? Does that show as 26/26 progress? Can you provide an image of it?

If it shows as complete do you have the "Choker" emote?

Thank you.

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Message 3 of 1,657 (35,120 Views)

Re: Battlefront 2: Multiplayer Progression

★★★★★ Novice

I'm also having this problem, I think it may be an issue with the 'The Aggressor' milestone, showing as complete when it isn't and both not registering further progress or allowing tremendous service to be completed 

,

Message 4 of 1,657 (35,117 Views)

Re: Battlefront 2: Multiplayer Progression

Community Manager

@J-snukk Thank you, that's very interesting. Do you have an image of the falsely "completed" milestone? I take it that you didn't get the 1k credits?

 

On the offchance that you've been tracking your Starfighter wins have you won at least once on all maps?

David.png
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Message 5 of 1,657 (35,113 Views)

Re: Battlefront 2: Multiplayer Progression

[ Edited ]
★ Apprentice

I cant click becouse it showa 25/26 but everything else, is done with granted bonuses.

 

Its a scrolling menue to screenshoot many thing.

 

But its clear done with getting everything from the others, but shows me 25/26.

 

 

In the MAIN MENUE: 26/27  If i click in 25/26 that can only a bug if u see the situation.

 

The missing one= have all others, so its bugged?

Message 6 of 1,657 (35,102 Views)

Re: Battlefront 2: Multiplayer Progression

★★★★★ Novice

I could take a screenshot, but it just shows up as complete and rewarded like any other, legitimately, completed milestone except yes I don't recall receiving the credits. However I have actually been tracking my star-fighter assault wins and I can confirm I have not won on every map as the attacker, in fact I'm pretty sure I only have on 2 or 3 maps (the game mode is currently very hard for attackers). This is the reason, along with a similar post on this board that has more detailed information, I think it's an issue to do with that particular milestone, all the others I can verify I have actually completed and been rewarded for. 

Message 7 of 1,657 (35,092 Views)

Re: Battlefront 2: Multiplayer Progression

★★★★★ Novice
Message 8 of 1,657 (35,086 Views)

Re: Battlefront 2: Multiplayer Progression

Community Manager

@J-snukk Wonderful, thank you for the extra detail. 

Issues like this usually take a patch to fix, but hopefully it won't take long. 

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Message 9 of 1,657 (35,076 Views)