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Unable to add Crossplay friend

by Angry_PotatomuS
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Original Post

Unable to add Crossplay friend

[ Edited ]
★★★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? BeechnutBoy99
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. METHODZER0
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Add Friends Menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to add friend
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 1/21/21
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Error
What should be happening instead? Friend should be added
Steps: How can we find the bug ourselves? Try to add a friend

I play Apex on PS4 and whenever I try to add my friend who plays on Xbox I get an error reading (500-HTTP Search Error)

 

What does this mean and is there anything I can do to fix it?

 

[Admin - updating thread title to reflect issue and for search results]

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