Unable to Access Lobby - 'Disconnected: Detected Data Mismatch'

by U3PN
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Original Post

Unable to Access Lobby - 'Disconnected: Detected Data Mismatch'

[ Edited ]
★★★★ Apprentice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce RTX 2080 SUPER
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? U3PN
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu (before the lobby)
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Launching the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) Around 13.05.23 19:40 JST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Unable to access lobby
What should be happening instead? Have access to the lobby
Steps: How can we find the bug ourselves? Login an account from which had after a break of 1-2 years

The same issue has been posted as a technical issue, but I'm reposting it as a bug because it's so fatal that the game can't be started.

We suspect a server-side problem or data inconsistency, so please check it out!

Also, if anyone has the same problem, please help!

### Situation
- When left-clicking in the main menu to go to the lobby, after transitioning to the loading screen, the error "Disconnected: Detected Data Mismatch" appears and returns to the main menu.
Apex Legends Screenshot.png

### Conditions
- Logged in for the first time after a break of 1-2 years

### Tried
- Reinstall the game
- Re-login
- Change launcher
  - Origin
  - EA App
  - Steam
- Ask my friend to log in from the problematic PC with his account (he was able to log in from the PC)
- Check internet connection
- Review/disable firewall settings
- Delete all temporary files under User/AppData/
  - All EA folders
  - All Origin folders
  - All Steam folders
- Disabling Cloud Sync
  - Steam
  - EA App(By blocking EALocalHostSvc.exe on firewall)
- Regenerating config.cfg under Users/UserName/Saved Games/Respawn/ by deleting the directory


Please let me know if there is anything else I can try.
 
References
 
Same topic on Discord(by TTV_RedAndFoxy):
 
If you have not joined the Discord yet, join at: https://discord.gg/apexlegends
 
A Trello board for bug tracking by Respawn: https://trello.com/b/ZVrHV38P/apex-tracker
 
Updates:
now the issue seems to being investigated. waiting for an announcement from an official channel.
Message 1 of 91 (5,753 Views)

Re: Unable to Access Lobby - 'Disconnected: Detected Data Mismatch'

★★★ Newbie

back from more than a year break and got the exact same error here, can't play the game

Message 2 of 91 (5,674 Views)

Re: Unable to Access Lobby - 'Disconnected: Detected Data Mismatch'

★★ Apprentice

Sale problem here, after not accessing the game for some months

Message 3 of 91 (5,620 Views)

Re: Unable to Access Lobby - 'Disconnected: Detected Data Mismatch'

★★★ Novice
@U3PN Same for me. More then year didn't play Apex Legends
Message 4 of 91 (5,578 Views)

Re: Unable to Access Lobby - 'Disconnected: Detected Data Mismatch'

★ Apprentice
@U3PN Me too
Message 5 of 91 (5,531 Views)

Disconnected: Detected Data Mismatch

★ Apprentice

hey  I haven't played in almost 2 years i got this message when Reinstalled the game

 

Disconnected: Detected Data Mismatch

Message 6 of 91 (1,643 Views)

Re: Unable to Access Lobby - 'Disconnected: Detected Data Mismatch'

★ Apprentice
@U3PN Me too
Message 7 of 91 (5,474 Views)

Re: Disconnected: Detected Data Mismatch

Message 8 of 91 (1,627 Views)

Re: Unable to Access Lobby - 'Disconnected: Detected Data Mismatch'

★★★ Novice
@U3PN Same here.
Message 9 of 91 (5,365 Views)

Re: Unable to Access Lobby - 'Disconnected: Detected Data Mismatch'

★★★ Apprentice
@U3PN We had another thread open in technical reports and i have one open on the official discord o7
Message 10 of 91 (5,351 Views)