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Ultimate Team Error - Servers cant process your request

by touchdownalves
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Accepted Solution

Ultimate Team Error - Servers cant process your request

[ Edited ]
★★ Newbie

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID? Touchdownalves
Date/time issue occurred 10/01/2019
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Every time I try to play a friend in head to head on ultimate team and I get a error message saying our services cant process your request to try again later
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Head to head play a friend
What happens when the bug occurs? It boots me to the main menu
What do you expect to see? This bug to be fixed
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

I try to go head to head and play a friend and when I try to lock my team it boots me 

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Accepted Solution
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Re: Report bug

[ Edited ]
Community Manager

@touchdownalves 

 

Hey there!

 

Can you both try visiting your roster in MUT and change it to best OVR with the lineup tool to see if that fixes it? If not, revisit your roster and tab over to the Team Visuals tab and swap out your jerseys for a standard team jersey (different one if you already have a standard one equipped). What happens is that some item combinations can cause corruption which leads to this error, so by refreshing the team lineup with the best OVR and Team Visuals tab that can fix this. The team is aware of this error and we apologize for any frustration it might have led to.



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Re: Report bug

[ Edited ]
Community Manager

@touchdownalves 

 

Hey there!

 

Can you both try visiting your roster in MUT and change it to best OVR with the lineup tool to see if that fixes it? If not, revisit your roster and tab over to the Team Visuals tab and swap out your jerseys for a standard team jersey (different one if you already have a standard one equipped). What happens is that some item combinations can cause corruption which leads to this error, so by refreshing the team lineup with the best OVR and Team Visuals tab that can fix this. The team is aware of this error and we apologize for any frustration it might have led to.



Stay and Play.png
Message 2 of 30 (4,555 Views)
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Re: Report bug

★★★ Newbie

YO GIVE THIS * BLUEBERRY A 100 MUHFUCKIN XP POINTS. THIS * REAL LIVE THE GOAT. APPRECIATE YOU * 😘

Message 3 of 30 (4,540 Views)
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Re: Report bug

★★ Newbie
@EA_Blueberry Your goatedddddd it worked it’s been down for like a week!!!
Message 4 of 30 (4,412 Views)
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Re: Report bug

★ Novice

I never had anything there to begin with and it still says it

Message 5 of 30 (4,372 Views)
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Bug

★★ Newbie

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? ASAPCEDRIC12
Date/time issue occurred 3:00 pm
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Gives me an error every time I load up catanzos zero chill challenge
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Load up madden and see if it does it to you...
What happens when the bug occurs? It says error your request can’t be processed right now
What do you expect to see? It fixed so I can complete the challenges
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

Spoiler
Zero chill challenge castanzo it keeps giving me an error every time I go to play it and I don’t have him in my lineup? Can I get some help please and thank you.
Message 6 of 30 (4,163 Views)
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Re: Report bug

★★★ Newbie

Mine still does not work

 

Message 7 of 30 (4,319 Views)
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Re: Report bug

Community Manager

@STINKYJONES1118 

 

Can you try setting your team to best overall using the lineup tool and then try again?



Stay and Play.png
Message 8 of 30 (4,299 Views)
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Re: Report bug

★★ Newbie

I have been stuck on this for 2 months and you really just fixed it in 2 seconds 

Message 9 of 30 (4,239 Views)
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Alan Page NFL 100

★★ Newbie

I am unable to play Alan Page Challenge it is my last challenge I need to complete. Everytime I click to play it says Our Servers cannot process your request at this time. Please try again later. I've been trying for weeks can anyone help.

Message 10 of 30 (4,152 Views)
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