sims 4 realm of magic stuck in casters alley [ Edited ]

[crinrict]

@kreatora This was originally reported in the bug forum and I moved it here as it seems to be caused by a mod and something broke.

@BriarRosamelia Would you be willing to send me your save game ? If so, please upload to google drive or one drive and PM me the link.

[crinrict]

@BriarRosamelia Moving this back to bugs but I'm not sure if it's really a bug so tagging as unsure.

Could you please enter your game version ?

Here's instructions: https://sims4.crinrict.com/eng/2018/07/how-to-find-your-game-version-number/
and here's reason why: https://answers.ea.com/t5/Bug-Reports/PLEASE-READ-Break-Aug-19th-Aug-25th/m-p/7228122#M101403

[BriarRosamelia]

1.59.73.1520

sorry it took so long

[AlgaeG]

Hey y'all! I'm new to this, so go easy on me. I recently installed the "Realm of Magic" Game Pack and everything was working just fine, until I tried to send my Sim to 'The Gardens' floating island. My Sim entered the portal but nothing happened on my end, so she basically just vanished until I put something in her cue on the mainland. I tried sending her to 'Caster Alley,' but the same thing happened.

Help?!?

I'm really sure how to go about fixing this haha. Any help is greatly appreciated!

[kreatora]

@AlgaeG

All magic islands are one open world. Portals work here like a door at home. Click outside the portal for example near the store. When your sim buys a flying broom, he will not use the portals anymore, he will fly straight to the point where you click.

I don't work for EA

[crinrict]

@AlgaeG I merged your post with a bug report on this.

I don't know if it's a bug but the problem is that the game doesn't auto-focus on the Sim after you used the portal.

Try clicking on the portrait to auto-focus and the Sim should be on the other side of the portal on the island.