UNDER MAP GLTICH

[Jonsin94]

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? JurassicWorldEv
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Relay
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Going behind fence
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 09/15/2019 9:30EST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Allows you to go under map
What should be happening instead? Should be on top of map
Steps: How can we find the bug ourselves? Go to relay look behind fence.

‌

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? JurassicWorldEv
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. RELAY
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Going behind fence
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 09/15/2019 9:30EST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? It allow you to see and go under the Apex Map
What should be happening instead? Should be on top of map
Steps: How can we find the bug ourselves? Go to Relay and look behind the fence. You can go or see it very easily.

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Watch Video

[v72aj5znx]

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? raid2kas
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Bangalore bloodhound
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Interstellar Relay
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 04/09/19 19:00 BST
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? You glitch under the map
What should be happening instead? Not glitching under the map
Steps: How can we find the bug ourselves? Here is the video link to make it more understandable https://youtu.be/YeBRGZHGV9g

‌

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? raid2kas
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Bangalore Bloodhound
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Interstellar Relay
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 04/09/19 19:00 BST
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? You glitch under the map
What should be happening instead? Not glitching under the map :D
Steps: How can we find the bug ourselves? I have uploaded a clip to YouTube to make it easier for you https://youtu.be/YeBRGZHGV9g

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https://youtu.be/YeBRGZHGV9g

[Risattosan]

I met a Apex bug in Relay.
this movie can see Apex's Relay bug.
https://www.youtube.com/watch?v=Mnm_cew18qo

[EA_Blueberry]

@Jonsin94 

Can you private message me the video? It didn't show up here. 

EDIT: Merged some other posts I found over to this post. We'll make sure the team sees these, thanks!

[SombrePerdition]

@EA_Blueberry Just had a person doing this in my match. They were somehow able to shoot down our wattson pylon from under neath, ultimately (thankfully) the ring closed in a position they couldn't get to and we won.

[Teoll_xd]

Had the same issue today, could have won because the ring would end right there... suicided in the end. This needs to get fixed!

[Torzey]

Got stuck under ground at Relay. 

Played wraith