UFC 4 trial won’t load

[kidbino22]

Product: UFC 4
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID? nfl1279
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/18/2020
What time did you see the bug? (HH:MM AM/PM) 10:00pm
What is your time zone? ECT - GMT + 1:00
Which mode has this happened in? Other
Summarize your bug I bought ea access and xbox live gold to play the ufc 4 trial and I can’t access it
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go look
What happens when the bug occurs? Can’t play the game
What do you expect to see? The bug fixed

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I just wanna play 

[EA_Aljo · Accepted solution]

Hi there, @kidbino22.

I'd like you to try going to the store through a web browser at xbox.com. Look for UFC 4 and see if there's a Trial button. If so, that should download the trial for you. Let me know what happens. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @kidbino22.

I'd like you to try going to the store through a web browser at xbox.com. Look for UFC 4 and see if there's a Trial button. If so, that should download the trial for you. Let me know what happens. Thanks!