Two more tb freezes

by mutantwacko
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Accepted Solution

Two more tb freezes

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Oneplus 7t
OS Version Android 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 842356995
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug What is going on. Phase locked up on one battle so I had to quit and then my p4 fleet special never completed loading so that is a registered attempt as well.
Steps: How can we find the bug ourselves? Play game
Connection Type Wifi
Please select your region North America
Country United States

Screenshot

Screenshot_20210416-190645.jpg
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Accepted Solution

Re: Two more tb freezes

EA Live QV Team

Hi @mutantwacko and sorry to hear that.

 

The team are aware of increased rate of crashing since the most recent title update. They are working to reduce these over the next several title updates. More information can be seen in the below link:

 

Forum Post - Increase in Game Crash Instances 

 

Unfortunately, nothing can be done to change the result of any of the TB Battles/Special Missions, the results are final.

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Message 2 of 2 (109 Views)

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Re: Two more tb freezes

EA Live QV Team

Hi @mutantwacko and sorry to hear that.

 

The team are aware of increased rate of crashing since the most recent title update. They are working to reduce these over the next several title updates. More information can be seen in the below link:

 

Forum Post - Increase in Game Crash Instances 

 

Unfortunately, nothing can be done to change the result of any of the TB Battles/Special Missions, the results are final.

Message 2 of 2 (110 Views)