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Tw game crashes

by Kaipyro
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Tw game crashes

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? See above
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 849-621-943
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug My app crashes at least once during every tw event.
Steps: How can we find the bug ourselves? It’s a known issue
Connection Type Wifi
Please select your region North America
Country USA

I’m a paying customer. This game crashing is ruining my experience.

 

 

since I cant get a reply on if/ when this known issue will be fixed, I will have no choice but to pursue a full refund for a game that keeps crashing. 

Message 1 of 4 (180 Views)

Re: Tw game crashes

★★★★ Novice

It happened a second time and it just happened in fleet arena. 

Message 2 of 4 (155 Views)

Re: Tw game crashes

★★★★★ Novice
Don’t worry you’re not alone. Happening to me as well. I outlined everything in detail here.

https://answers.ea.com/t5/Bug-Reports/TW-Bug-causing-sporadic-crashes-5-22-19/m-p/7886847#M26916
Message 3 of 4 (123 Views)

Re: Tw game crashes

★★★★ Novice

FOUR!! Count’em!! FOUR EF-ING crashes in TW tonight!! Happens all the time to me. During tonight’s fiasco, I swiped away all open apps, did 2 hard reboots and changed wifi connections but the crashes kept coming! 4 of my best attacking teams toasted and a nasty ‘1’ beside ‘Battles’ with ZERO EF-ING DAMAGE when got the game booted again. Has happened in fleet battles for me too. SOOOO ANNOYING!

 

iPad Air iOS 12.2

Message 4 of 4 (77 Views)

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