January 2020
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 6s
OS Version 13.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004350629703
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I am unable to purchase the STS limited packages. Laundry Nook & Tumble Soft.
What do you expect to see?
Connection Type Mobile
Please select your region North America
Country Usa
Additional feedback There’s 3 days left to purchase. Please fix prior to.
Please fix the issue with not being able to purchase STS special limited packages. 3000 & 25
January 2020
February 2020
@givememore86 & @redDevilneck
Have you tried this suggestion by SimGuruMaaike?
https://answers.ea.com/t5/Technical-Issues/Info-Needed-Where-s-the-network-prompt-when-opening-boxes...
February 2020