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Re: Truble with ship battle

by ChristophIV
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Original Post

Accepted Solution

Truble with ship battle

★★★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 233-177-593
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Cant play ships battle
Steps: How can we find the bug ourselves? Ships battle
Connection Type Wifi
Please select your region Europe
Country Croatia

Hi,

this is the first time i have been meet with this issue.

 

I tried things to somehow restart my phone or google play and stil this issue coming out.

My ship nodes battles wont open last 3 days, dont know why??

 

Have someone the same problem?

Please help!

 

Thanks!

Screenshot_20190209-151556_Heroes.jpg
Message 1 of 6 (162 Views)

Accepted Solution

Re: Truble with ship battle

If you have already joined both you'll be fine. Participation is registered on the server not the device.
__________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG, and happy to help in any way that I can.

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Message 4 of 6 (144 Views)

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Re: Truble with ship battle

Hi there,

The best fix is to uninstall and reinstall the game. When you reinstall, open the app and let it sit doing nothing for 30 minutes to ensure all assets are downloaded correctly.

Make sure your game is linked to the play store/game centre and note down your player ID to be safe.

Hope this helps
__________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG, and happy to help in any way that I can.
Message 2 of 6 (153 Views)

Re: Truble with ship battle

★★★★★ Newbie

Ill try that for sure, but, grand arena and teritory wars are now actual, if i reinstal the game will i be able to continue to play that or ill be kicked or what?

 

Thanks!

Message 3 of 6 (147 Views)

Re: Truble with ship battle

If you have already joined both you'll be fine. Participation is registered on the server not the device.
__________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG, and happy to help in any way that I can.
Message 4 of 6 (145 Views)

Re: Truble with ship battle

★★★★★ Newbie

Now its all done.

Thanks for the support😁😁

Message 5 of 6 (105 Views)

Re: Truble with ship battle

Glad that's you fixed. Happy to help!
__________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG, and happy to help in any way that I can.
Message 6 of 6 (103 Views)

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