Re: Tried to downgrade a player so i took abilities and chems off and its glitch

by kindaendymion8r
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Original Post

Tried to downgrade a player so i took abilities and chems off and its glitched

★★ Novice

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Y2KKILLA69
Date/time issue occurred August 10th
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug The abilities is still on the card but when i click upgrade it has nothing there and wants me to ruby the ability I'm just trying to get my training back from this card overtime i click refund upgrade it says ''our servers cannot process your request at this time'' please help
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? dont know
What happens when the bug occurs? kicks me to the main menu
What do you expect to see? help
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Y2KKILLA69
Date/time issue occurred August 10th
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug The abilities is still on the card but when i click upgrade it has nothing there and wants me to ruby the ability I'm just trying to get my training back from this card overtime i click refund upgrade it says ''our servers cannot process your request at this time'' please help
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? dont know
What happens when the bug occurs? kicks me to the main menu
What do you expect to see? help
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

Message 1 of 7 (976 Views)

Re: Tried to downgrade a player so i took abilities and chems off and its glitch

Community Manager

Hey, @dilliness 

 

Which item is this? We've seen some similar reports for Demarcus Lawrence and the Bears jersey.

Blueberry.png
Message 2 of 7 (953 Views)

Re: Tried to downgrade a player so i took abilities and chems off and its glitch

★★ Novice
@EA_Blueberry 87 theme builder marcus gilbert used training and i want it baCK
Message 3 of 7 (944 Views)

Re: Tried to downgrade a player so i took abilities and chems off and its glitch

Community Manager

@dilliness 

 

You mentioned it gave you an error "Our servers cannot process your request at this time."

 

Can you try a quick power cycle and then go to your lineup in game and set it back to best team overall via the lineup tool before attempting it again?

 

Power Cycle the Console

  1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button on your console to turn on the Xbox One.
Blueberry.png
Message 4 of 7 (923 Views)

Re: Tried to downgrade a player so i took abilities and chems off and its glitch

★★ Novice

went on the phone with support done that 3 times already

Message 5 of 7 (909 Views)

I cant downgrade players

★★★ Newbie

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID? Youngsagg20
Date/time issue occurred 8/27/19 3:00pm
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug I cant downgrade players for rufund
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Courtesy packs
What happens when the bug occurs? Wont let me downgrade players
What do you expect to see? Downgrade players
PS4 Crash Reporting: Please copy the text you put in the crash report here. Error please try again
What is the AMD or Nvidia Model Number of your graphics card? Idk
Enter RAM memory size in GB 1k

This is becoming a head ache

Message 6 of 7 (846 Views)

Re: Tried to downgrade a player so i took abilities and chems off and its glitch

★★★ Newbie
@EA_Blueberry I have a Tunsil Power up and everytime I've tried downgrading it its kicks me to menu and it's been doing it for the past month
Message 7 of 7 (733 Views)