August 2019
Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Y2KKILLA69
Date/time issue occurred August 10th
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug The abilities is still on the card but when i click upgrade it has nothing there and wants me to ruby the ability I'm just trying to get my training back from this card overtime i click refund upgrade it says ''our servers cannot process your request at this time'' please help
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? dont know
What happens when the bug occurs? kicks me to the main menu
What do you expect to see? help
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Y2KKILLA69
Date/time issue occurred August 10th
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug The abilities is still on the card but when i click upgrade it has nothing there and wants me to ruby the ability I'm just trying to get my training back from this card overtime i click refund upgrade it says ''our servers cannot process your request at this time'' please help
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? dont know
What happens when the bug occurs? kicks me to the main menu
What do you expect to see? help
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
August 2019
Hey, @dilliness
Which item is this? We've seen some similar reports for Demarcus Lawrence and the Bears jersey.
August 2019
August 2019
You mentioned it gave you an error "Our servers cannot process your request at this time."
Can you try a quick power cycle and then go to your lineup in game and set it back to best team overall via the lineup tool before attempting it again?
Power Cycle the Console
Important Be sure to wait 10 seconds. This step resets the power supply.
August 2019
went on the phone with support done that 3 times already
September 2019
Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID? Youngsagg20
Date/time issue occurred 8/27/19 3:00pm
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug I cant downgrade players for rufund
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Courtesy packs
What happens when the bug occurs? Wont let me downgrade players
What do you expect to see? Downgrade players
PS4 Crash Reporting: Please copy the text you put in the crash report here. Error please try again
What is the AMD or Nvidia Model Number of your graphics card? Idk
Enter RAM memory size in GB 1k
This is becoming a head ache
October 2019