Trading Droid Loop?

by ahaleone
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Original Post

Trading Droid Loop?

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11
OS Version 14.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) Unable to get
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Every time I log in it says I need to upgrade my first hero which is at lv. 19 and it won’t let me click on the level to train more
Steps: How can we find the bug ourselves? Login into my account and see
Connection Type Wifi
Please select your region North America
Country USA

Training Droid Loop?

Message 1 of 2 (248 Views)

Re: Trading Droid Loop?

EA Live QV Team

Hi @ahaleone and sorry to hear that.

 

Can you please provide the following (and screenshot of your roster) and we can get this sorted for you:

  • Last Played Date:
  • Approximate period of the first download:
  • Platform (iOS or Android):
  • Player Name:
  • Country:
  • Player Level:
  • Crystal Balance:
  • Credit Balance:
  • Amount of 1* Training Droids:
  • Amount of 2* Training Droids:
Message 2 of 2 (183 Views)