Touch Calibration Issues on Oneplus 6T

[yehoshualee]

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Oneplus 6T
OS Version 9.0.0
What is your Player ID? yehoshua
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Unable to accurately move units in-game. Cannot close menus by clicking directly on "X" Must click top left corner of button. Turn on or off notch area may help to improve the control but not always work.
Steps: How can we find the bug ourselves? us Oneplus 6T. it often happens.
Connection Type Wifi
Please select your region North America
Country USA

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It is really hard to control and this game's victory  is really depend  on control. This makes me lose a lot. I tried to turn off notch area but it does little help.

[EA_Grasshopper]

Hey @yehoshualee thanks for the report. I've flagged this to the team!

[yehoshualee]

thank you

[lemondrop789]

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@EA_Grasshopper

I don't think it is OPPO T6 specific, I waited so long to try this game and it will not work on my pixel 3 xl, same issue, can't press any buttons and it makes it impossible to deploy anything.

May be a hi-res display issue. 

[lemondrop789]

Whoops, looks like this is resolved for pixel 3 xl users last Friday.

[yehoshualee]

this problem remains now. It is really a big problem. I can hardly control my army during games. Yes control is the key and power. Hope you can fix this soon.

[yehoshualee]

this problem remains now. It is really a big problem. I can hardly control my army during games. Yes control is the key and power. Hope you can fix this soon.

[EA_HighCommand]

Hi @yehoshualee, the team is aware of the issue and working on it.

[Deltaii1]

Hi,

I want to say that same or similar issue occurs on phone xiomi mi8 lite. Simply I need to click more to the right of object/buttons in order to select them, which of course causes problems in game and menus. Thanks

[EA_HighCommand]

Thanks for letting us know @Deltaii1. I add that to the investigation.