Timeout at championship screen after win resulted in 0th palce and -3 RP instead

by monsterdamus
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Timeout at championship screen after win resulted in 0th palce and -3 RP instead

★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 2080TI
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? 00ACEZ
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Returning from game after a win. I took a phone call and the Champion Screen timed out.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. We just won a game and were waiting at the champions screen
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 07/26/2019
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Instead of giving me 1st place and the appropriate points, the game gave me 0'th place and reduced my score by -3 points.
What should be happening instead? Getting the max points and not losing.
Steps: How can we find the bug ourselves? Time-out at championship screen. Possibly end session and token session at championship screen, then let the game bring it back to the main screen on it's own.

Frustrating bug.   Instead of giving me 1st place and the appropriate points, the game gave me 0'th place and reduced my score by -3 points.

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Accepted Solution

Re: Timeout at championship screen after win resulted in 0th palce and -3 RP ins

Community Manager

@monsterdamus 


Thank you for letting us know. We'll ensure this is brought up to the team to be aware of, that's a lot of points we don't want Champions to miss out on. Thumbs up

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Re: Timeout at championship screen after win resulted in 0th palce and -3 RP ins

Community Manager

@monsterdamus 


Thank you for letting us know. We'll ensure this is brought up to the team to be aware of, that's a lot of points we don't want Champions to miss out on. Thumbs up

Blueberry.png
Message 2 of 2 (152 Views)