June 2021
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XS
OS Version 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 171-964-757
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Tier 3 SLKR event is failing to properly resolve and award shards after winning battle.
Steps: How can we find the bug ourselves? Attempt the Tier 3 SLKR Event
Connection Type Wifi
Please select your region North America
Country United States
Attempted event for third and final set of rewards. Icons were not rendering properly and floating in other areas of the screen. Managed to complete anyways, triggering victory dialogue. Game hung on the final cutscene screen, but no victory/rewards popped up after waiting for 20+ minutes, screenshot attached.
All 60 tickets were deducted, no rewards provided. Submitting Report for resolution.
Solved! Go to Solution.
June 2021 - last edited June 2021
Hi guys,
This has been flagged to the team for further investigation.
Please see the following forum post: Known Issues with Today's Title Update (06/16/2021)
June 2021
I was told by the in-game support agent that it's being flagged as a bug but any make-good will be at the discretion of the devs. You're definitely not the only person hitting this. I'm personally out 120 tickets (and the 4 days it took to farm them).
June 2021
Guess I'll be expecting a few clone wars chewy shards.... lmao
June 2021 - last edited June 2021
Hi guys,
This has been flagged to the team for further investigation.
Please see the following forum post: Known Issues with Today's Title Update (06/16/2021)
June 2021
It also occurred on my note 20 ultra, and the health bars were both in the middle of the screen.
June 2021
I also have had the same issue fortunately I’m only out 60 tickets and 50 shards. Ally code 866-629-614
June 2021
Same, I’m out 120 in ds currency (and the days it took to collect it!) and don’t have much faith they’ll restore it -__-
June 2021 - last edited June 2021
Has anyone heard about recompense yet? I’d have SLKR unlocked today if this battle had awarded my 50 shards the other week!
June 2021
Same here! Lost 60 in tier 3!!!!!
Ally Code: 188-263-966