Threepio & Chewie does not deal damage as described

[Mox4]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Both Android and iPhone phones
OS Version iOS 15.5, Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 521-453-859
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Threepio & Chewie deal a maximum of 15 instances of damage with their second Special Ability Chewie's Rage. This can be tested easily on the Military Might Assault Battles event. So, for example, if there are 5 enemies on wave 4, Chewie's Rage will only deal 15 instances of non-true damage (ie red and yellow damages), as opposed to the 30 they should deal (1+5 damage to all 5 enemies).
Steps: How can we find the bug ourselves? • Launch a multi-encounter battle. • After 5 toons have been killed play until a new encounter starts. • Have Threepio & Chewie use Chewie's Rage. • See how the amount of non-true damages that the ability deals never exceeds 15, but also never equals the amount of enemies killed during the battle, be it by anyone or by solely Threepio & Chewie.
Connection Type Wifi
Please select your region Europe
Country United Kingdom

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Video of an Assault Battle leading up to the capped underdamaging from Threepio & Chewie: https://streamable.com/1vkb34

[EA_Gunner · Accepted solution]

Hi @Mox4 

Thank you for the report. We attempted to reproduce your report but we were not able to confirm any issues on our side. Chewie's Rage is dealing additional damage up to 5 times as it is described in the ability description. If you are referring the report to the missing damage on the screen then it is working as designed, certain animations don't fully display when graphic intensity increases.

[EA_Gunner · Accepted solution]

Hi @Mox4 

Thank you for the report. We attempted to reproduce your report but we were not able to confirm any issues on our side. Chewie's Rage is dealing additional damage up to 5 times as it is described in the ability description. If you are referring the report to the missing damage on the screen then it is working as designed, certain animations don't fully display when graphic intensity increases.

[crzydroid]

The devs have responded to this before, and the issue is that there is a limit to how much text can be on the screen at a time. But he is dealing damage all of the times.

Additionally, if an enemy is killed before all instances of damage can occur, they won't show up.